Comments on: The Emergence of Social CRM – A Discussion with Brent Leary of CRM Essentials http://blog.networksolutions.com/2008/the-emergence-of-social-crm-%e2%80%93-a-discussion-with-brent-leary-of-crm-essentials/ Small Business tips, interviews and conversations that provide advice and discussion about small business. Thu, 19 Nov 2009 18:43:50 -0500 http://wordpress.org/?v=2.8.2 hourly 1 By: Brent Leary http://blog.networksolutions.com/2008/the-emergence-of-social-crm-%e2%80%93-a-discussion-with-brent-leary-of-crm-essentials/comment-page-1/#comment-2542 Brent Leary Thu, 30 Oct 2008 16:07:50 +0000 http://blog.networksolutions.com/?p=226#comment-2542 Steve thanks so much for shining some of your spotlight on Social CRM. It's pretty exciting to see how social media is beginning to shake up how we view customer relationship management. And I think Senator Obama's campaign is a great case study of the power Social CRM can have in terms of fully embracing the web to engage people.<br><br>For those of your readers that are interested in learning a little more about Social CRM I recently put together a whitepaper that maybe of interest. You can find it at <a href="http://www.box.net/shared/static/adqb9k3pqy.pdf">http://www.box.net/shared/static/adqb9k3pqy.pdf</a>. <br><br>Steve thanks again! Steve thanks so much for shining some of your spotlight on Social CRM. It's pretty exciting to see how social media is beginning to shake up how we view customer relationship management. And I think Senator Obama's campaign is a great case study of the power Social CRM can have in terms of fully embracing the web to engage people.

For those of your readers that are interested in learning a little more about Social CRM I recently put together a whitepaper that maybe of interest. You can find it at http://www.box.net/shared/static/adqb9k3pqy.pdf.

Steve thanks again!

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