Comments on: Network Solutions Using Twitter for Customer Service http://blog.networksolutions.com/2008/using-twitter-for-customer-service/ Small Business tips, interviews and conversations that provide advice and discussion about small business. Thu, 19 Nov 2009 18:43:50 -0500 http://wordpress.org/?v=2.8.2 hourly 1 By: Sean Gallagher http://blog.networksolutions.com/2008/using-twitter-for-customer-service/comment-page-1/#comment-1301 Sean Gallagher Wed, 23 Jul 2008 22:25:34 +0000 http://solutionsarepower.com/?p=107#comment-1301 broadcasting service updates would probably be useful... I'd recommend using twitter feed to automatically tie it to your announcement system. many businesses and people are using their blogs, CMS, etc, as usual and amplifying the broadcast range by re-publishing content as feeds to other subscriber services. This is exactly what twitter is for. broadcasting service updates would probably be useful…
I’d recommend using twitter feed to automatically tie it to your announcement system.

many businesses and people are using their blogs, CMS, etc, as usual and amplifying the broadcast range by re-publishing content as feeds to other subscriber services.

This is exactly what twitter is for.

]]> By: leigh http://blog.networksolutions.com/2008/using-twitter-for-customer-service/comment-page-1/#comment-1173 leigh Wed, 02 Jul 2008 12:32:59 +0000 http://solutionsarepower.com/?p=107#comment-1173 I found the Netsols twitter ID and was REALLY excited when I took a look at how proactive Network Solutions was. The tweets were more than "Ok now on twitter what do I do" but directly interacting with customers and addressing their problems. This is a GREAT example how companies need to adapt to the constant changing technologies that their customers use but still keep the core values intact. I found the Netsols twitter ID and was REALLY excited when I took a look at how proactive Network Solutions was. The tweets were more than “Ok now on twitter what do I do” but directly interacting with customers and addressing their problems. This is a GREAT example how companies need to adapt to the constant changing technologies that their customers use but still keep the core values intact.

]]> By: GerryRosso http://blog.networksolutions.com/2008/using-twitter-for-customer-service/comment-page-1/#comment-1164 GerryRosso Tue, 01 Jul 2008 20:12:18 +0000 http://solutionsarepower.com/?p=107#comment-1164 I'm so happy we are doing this. It is worth the time and effort to turn customers around. I’m so happy we are doing this. It is worth the time and effort to turn customers around.

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