… a blogging voice. There are millions of voices out there, would it matter if we lost one from the din? Of course it would!
Every voice is important to us at Network Solutions. They are our customers! We are proud to be using the most innovative methods to identify problems & reach out to those experiencing them. And it’s not limited to office hours. Weekends find us offering support too.
Our story is told in the voice of a customer. She describes her issues & how our new program at Network Solutions not only provided resolution but also convinced her to stay on as a customer.
He recognized that this little itty bitty mommy blogger who is not even making a business of it, is still important as a customer. I am not some bigwig, I am not even powerful within the blog world, but I finally felt important as a customer.
Her voice will continue for another year (and I hope much longer!). We appreciate her openly expressing her appreciation of our efforts!
I was impressed. Here was someone who was finally recognizing the power of word of mouth. Someone who could listen and had the power to fix it.
Our blogging customer left out the names involved, but I welcome you to read more about Gerry & his dedication to excellent customer service. And Shashi the person who first contacted her is responsible for implementing this new program.
Brought to you by Network Solutions®
