PSA : Network Solutions Email Latency Nov 4th

by Shashi Bellamkonda on November 4, 2009

Subscribe

Categories : Uncategorized



Update Nov 5th, 2009 12.38 p.m

The  email services for customers impacted from yesterday’s issue should be back to normal. In cases where customers are still having issues we are advising them to contact our 24/7  Network Solutions Customer Support at 1-800-333-7680 or open a ticket on our support page at http://www.networksolutions.com/help/email.jsp


Update : Nov 4, 2009 @ 14:34

The email issue has been isolated to incoming email which is temporarily queued.  Network Solutions is working to restore inbound mail to normalcy.

We have resolved any issue with outbound email or the ability to send emails.  Also, only some email users are affected.

Nov 4, 2009 @ 13:32
Some Network Solutions email customers may be experiencing latency checking/sending email. You may also experience this using Web mail or if you are downloading your mail using tools like Outlook etc.

Network Solutions Operations is working to resolve this ASAP. Mail for these customers is currently being queued. We will update here as soon as we have more info Thanks.

Comments and feedback welcome at the Network Solutions Customer Feedback Site

Share and Enjoy:
  • Technorati
  • Digg
  • Reddit
  • Google Bookmarks
  • Facebook
  • Propeller
  • StumbleUpon
  • Slashdot
  • del.icio.us
  • Netvouz

Brought to you by Network Solutions®

  • bladimirquispe
    Dear NetSol Team, we have a general problem with the mail service , All email accounts can not receive or send emails, when we access by web (http://mail.alignet.com) receive the following error:
    "EdgeDesk Internal Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Error encountered: Could not open bindings file '/data/24/1/35/35/1850687/meta/2008963/mail/mail/F/a/1850687.2008963/.webmail/bindings_gdbm.db'.

    Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log."

    Please, check his incident, thanks.
  • make it stop. i am getting repeat messages from
    3 vendors. i have deleted about 500 messages and
    they are still coming through Outlook. I cannot get
    into NS to see what is going on in the actual mailbox.
  • Karl Kirchoff
    This is not true. The phone support people are still saying it's down with no ETA on when it will be fixed.
  • ivanswede
    Just got an Edgedesk internal error? What to do?
blog comments powered by Disqus

Previous post:

Next post:

Solutions are Power

Solutions Are Power is the primary blog for Network Solutions. Started in 2008, it is focused on providing new and current customers with the most relevant and compelling information on building their online business.



Network Solutions

At Network Solutions®, we focus on helping small businesses start and market their businesses on the Web, enabling them to realize their dreams of self-reliance, entrepreneurship, creativity, and financial independence. We pioneered the service for creating and acquiring specific "web addresses" (known as domain name registration), and today offer a full range of Web-related services. In addition to domain name registration, we offer Web site design and hosting, e-commerce solutions, online security products, and search engine marketing and optimization. You can find us on the web at www.networksolutions.com.


Brought to you by Network Solutions
© 2008-2009 Network Solutions, Inc.
All Rights Reserved.
Powered by WordPress


Small Business Community

Network Solutions® understands and appreciates what life is like for the small business owner "their challenges, questions, and concerns" and has developed a host of resources that forms our small business community. This includes blogs like Solutions Are Power, Grow Smart Business, Unintentional Entrepreneur and Women Grow Business.

We also provide resources for connecting small business owners like our networking site, MySolutionsSpot.com and our web developer community, LinkTogether to support small businesses in every aspect of their business.