Why I Don’t Get Personal Branding Sometimes

April 17, 2009 :: Joe Loong

I dislike the term “personal branding,” because it’s so mooshy. Imprecise. Especially the way it’s overused today. Conflated with notions of Internet fame and microcelebrity. Or the way it implies that how you market yourself outweighs what you actually accomplish. Don’t like that at all.

(Why am I writing like this? Short, choppy sentence fragments? Because I just re-read the Tom Peters article about personal branding.)

Anyway, back before we started counting strangers, random acquaintances, and search engine hits as friends and followers, we had a term that more or less covered personal branding: “reputation.”  (This term has also been co-opted by marketing types.)

Back then, reputation meant how you were seen by your peers (as well as other people you dealt with, but your reputation among your peers was key). If you were an average low- to mid-level corporate drone (like me), reputation was all about if you knew what you were talking about, and if you knew how to get stuff done. And unless you made it into the news (either for good or bad accomplishments), reputation propagated pretty slowly, and pretty locally.

Enter the Search Engine

Of course, the Web changed all that, because we started posting more stuff publicly — at first, usually under an online persona or handle. Then, we made things globally accessible. And then we made them easier to find, and then even easier to tie to our true life identities, and then started posting stuff resembling actual work. All of which has pretty much nuked the idea of separate online personas, and paved the way for the concept of a ubiquitous personal brand.

Handles, Nicks and Brands as Shortcuts

Now, this entry started out as simply a followup to my earlier entry about the ubiquity of Twitter handles. For many of us who came up in Web 1.0, our online identities started as handles picked for reasons clever or mundane, which were naturally used for vanity domains, and then were just as naturally used for usernames in the second explosion of online presence.

If you were lucky enough or had enough forethought, you could use the same identity across all these locations (though not the same password, right?). Plus, if you had a relatively common name, or one dominated by someone truly famous, it was a way to route people around to you.

Actually, I still think that handles and nicknames have a value in helping direct people to different aspects of our expertise and ourselves. Hell, that’s what company names are for, right? They’re not meant to obscure identity, but to enhance it. Or at least focus it to particular areas. Depending on your OS, handles are aliases, shortcuts, or symbolic links to your identity.

Now that I think of it, there’s one last downside to personal branding that’s tied to your name, to borrow an example from the security experts. One of the problems with biometrics is that if your information gets compromised, you’re kind of stuck — you can’t get new fingerprints or a new retina (though I guess they’re working on cancelable biometrics now — keep in mind that this is just a metaphor.) If your name is your brand, I suppose you’d just better not screw up. Though I guess it’s easier to change your name than your fingerprint (less painful, too). But still.

Anyway, did any of this make sense? I’m not sure myself. Perhaps I am hurting my personal brand by posting it. Please leave a comment and let me know what you think.

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  • Interesting take and sounds familiar ... others like Geoff Livingston, Beth Harte and Gloria Bell would wholeheartedly agree with you. I agree with much of what you say here and think that the term "personal reputation" is technically more precise and accurate than "personal brand" but the latter is a term that -- despite a purist brand view or understanding -- is constantly coming out of the mouths of 2.0 giants. Everywhere you look, the biggest of social media and web 2.0 guns (and I do mean the biggest, most visible folks that get paid big time money to speak, have thousands of followers and friends and are plastered all over blogs and the internet) are dropping the term "personal brand" or "personal branding" far, far more than "personal reputation." So I think that most folks seem to be clearly dismissive of the seemingly nit-picky technicalities surrounding the term "personal branding."

    On another note ... someone like myself who uses my name as my brand (e.g. mayraruiz.com) ... years ago, when I had my marketing practice version 1.0, I operated under a more company-sounding name. It caused me all kinds of strife in many ways; I felt I was trying to be something bigger than I was ... and people/clients thought I had a staff or a commercial office location (vs. home office working from my residence). So on this version 2.0 go-round ... in an effort to be more "transparent" (there's another over-used term!) ... I didn't want to have to explain or defend or pretend to be something I wasn't. I just wanted to keep things real. It's only me here. Sure I work with a handful of folks but at the end of the day, most people hire me (I learned this from my last go of it) because they want *me* ... they don't want me to sub-contract or farm out the work. They want the work product to be my own.

    To this end, then, marketing or positioning myself honestly using my own name works for me at this point in time. Might it work for me 2 years from now. I'm not sure. But at this moment, as I type these very words here into this comment, it works for me.

    Does this mean I have to be on patrol constantly to make sure I don't mess things up for myself. Sort of. I mean, I do always give every project my best effort and attention ... but at the end of the day, last I checked ... let me pinch myself to be sure ....ummm, yup! I happily confirm I'm still a human being :) just like my clients and just like my peers. Therefore, from time to time ... a mistake or error surely is unpreventable.

    I think having good, honest and open communications with clients is key and when there is a good relationship and foundation with clients, plus you can happily eat humble pie should you mess up, I think 99.99% of the time most people are cool and your "personal brand" maintains its integrity.

    I could be wrong and surely others will have their own opinions. I can only speak for myself and this is what holds true for me.

    Great post and I *thank you* for engaging my brain on a Friday morning!!! :)

    Mayra
  • Hey Mayra -- I go back and forth on this. You note that the biggest pushers of personal branding are the keynoters and a-listers and conference junkies, so I guess my question is, how useful is focusing on personal branding for people who don't do marketing, consulting, or sales? (I'm told that some of them still exist.)

    On your point about name as business -- clearly, there's a role for it, whether as a standalone as yours, or a hybrid: John Doe, REALTOR; Jane Doe of Dewey, Cheatham and Howe, etc, and they're not etched in stone.

    And branded or not, as many have noted, the Internet makes our stupidity and our mistakes, as part of our greater body of work, a lot more readily accessible to the world -- no getting around that...

    Thanks -- Joe
  • Hi, Joe. Thanks for taking the time to share your opinions on personal branding.

    The terms "personal brand" and "personal reputation" are not interchangeable nor do they mean the same thing, and perhaps that is the source of confusion. "Brand" precedes and defines "reputation" in a space where your reputation is not already known.

    Prior to the advent of the web, search engines and social media platforms, your personal brand was called "your resume," at least in professional circles anyway, and it had severely limited distribution. Your resume was, or should have been, crafted to present your reputation in a positive light, in a way that would appeal to your target audience who had no prior experience with your prior accomplishments. Your resume preceded and defined your professional reputation.

    Today we can easily reach out much farther than before, and in the case of "reputation management," we can be reached by many more people much easier than ever before, and it's only getting easier. That means many more people who have no idea of your accomplishments might be trying to draw conclusions about who you are. Enter the "personal brand."

    I want to control as best as I can my image that people may discover. I want to avoid the possibility that someone may have an idea of who I am that is not to my benefit. So I craft a brand that says what I want people to think about me; I craft a promise of my past and future accomplishments; I craft trustworthiness and reliability; I craft all the same concepts that companies do through their brands for myself. Then I have to deliver on that promise, just like companies do, or the brand will fail; the brand will be untrustworthy creating the wrong reputation.

    Brands are not for the existing "customers" of the brand; that's what reputation is for and where reputation is built. Brands are for future customers; a promise of reputation to be delivered. The brand defines and precedes the reputation.

    My name is Lyell E. Petersen, and my personal brand is 93octane. Thanks for the opportunity to share my thoughts.

    Lyell E. Petersen / 93octane
    @93octane on Twitter
  • Hi Lyell -- thanks for your response. I'm having a hard time saying I agree with what you wrote, though I can't find anything specifically to disagree with. I will have to ruminate about it some more.

    I'm thinking along the lines of stacking up social media marketing aphorisms, getting the following:

    A. Brands are conversations.
    B. Companies can't control conversations (though they need to monitor and participate)
    C. Therefore, companies can't control brands.

    Substitute "people" for "companies" as needed.

    Specious reasoning? Maybe. Like I said, I still need to think about it some more. Thanks -- Joe
  • Personal branding is still, to me, about credibility. Just because you have reach doesn't mean it equates.

    The lines of work and home were only born in the last couple hundred years, think back to pre-industrial when work/home life was very much connected. We separated them within a factory and now once again we're merging the two. Some are struggling with what this means, others are just swimming like they were meant to. While this occurs we get to see the great convulsions and gyrations of those with star power (anyone else scarred of Oprah? hehe).

    Anyhow, you are who you represent, you still need to watch what you say, you still need to show value and you will still be checked if you try and be something in the end you are not.
  • Andy -- true. I guess part of my problem is that I don't know that we need a high-falutin' term like "personal branding" to create a whole new discipline for marketers to inhabit.
  • You know the rules of the game. The more you do something un-named the more often it's going to get a label, that label is often going to be rebelled upon by people who knew what it was the whole time.

    Maybe Lyell has the idea that there is also a breakdown of conventions and they do have proper roots even though much of the actions we've been practicing all along.

    With what Craig is saying, lately my consults with on clients have been that we can no longer hide behind the company label. That you will be opened up and inspected along side your "corporate values", and that if you don't match that identity or support those roles you will be called out upon it.

    To me it is my hope that this transparency creates a deeper trust with people not scamming and those who try and scam or belittle their customers and brand will not be supported.

    Anywho, good stuff, good discussion.
  • Joe, wow, you read my mind. I am a firm believer that your brand doesn't have to be your name. Like you, I come from the Web 1.0 world. And when I named my website Fishdogs back in 1998 (B2.0) it was supposed to be clever and unique. And I carried that identity across multiple locations. I was branding myself before personal branding was personal branding. Back then I just called it marketing. Whatever. But I am a good example (in my own small way) of how it is possible to pull off a personal brand without your name being the brand per se. I wrote some tricks to doing that and making sure your "brand name" is associated with your "real name" http://twurl.nl/nkrmbp . You can also find me on Twitter/fishdogs . Great post. Cheers, CF
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