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Book review – Tactical Transparency, Ch. 10: how issues blogs show people you’re listening

QOTD-from Tactical Transparency: how leaders can leverage social media to maximize value and build their brand
Bk series intro, chapter overview
I’m still immersed in the useful insights of authors Shel Holtz and John Havens; and I can’t get enough of their book. Last week launched this review series covering the third chapter about characteristics [...]

2009 predictions revisited: 4 metrics tools for social media (& competing with Steve!)

Predictions…got game?
Have you ever met someone who predicted outcomes for a coming year – say in the technology sector for example – who had over a 50% success rate?! Well look no further than the track record from our very own Steve Fisher. Last year of his (10) 2008 forecasts, he nailed 70%. Come on!…the [...]

Ego surfs and action plans: your roadmap to transparency

What is the worst-case scenario with transparency? You’re being honest and are saying things that are real—the right outcome is eventually going to come out of that.
-Dave Balter, founder and CEO of BzzAgent
Tactical Transparency comes to a close
Shel Holtz and John Havens include plenty in their book. They combine a concrete definition for transparency with [...]

Google Tech Agenda-panel series: campaign trail success relates to small business

It was different this time.

It’s always informative at Google’s Tech Agenda speaker series. Their recent panelist events met that reputation yet the climate differed from past events. Something else framed the program: the dynamic of political contest (which was a thrill to observe). All panelists were cordial & professionally driven. [...]

Tactical Transparency’s book review series Ch. 16: Overcoming Objections

Transcending the ‘absolutely not!’ syndrome when starting new transparent operations and social media
Tactical Transparency’s Ch. 16: Yeah, but…Overcoming Objections

Have your legal advisors ever said:
Launch a blog?!…and start conversations we can’t control?! NO WAY?!
Or has your product development team ever screamed:
What if employees inadvertently reveal too much and give our competition an edge? NO [...]

Tech Talks-part 3: interviewing Shireen Mitchell, Founder & Executive Officer of Digital Sisters

Shireen Mitchell, part 3 of 3:
From choosing America’s CTO to bridging the digital divide
Shireen’s work intersects with digital education/access, tech policy, and politics which includes making technology more accessible for minority children.
She’s also a social media and technology strategist, founder of Digital Sistas/Sisters, Chair of the Media and Technology Task Force of the National Council [...]

Tech Talks-part 2: interviewing Digital Sisters founder & community tech leader Shireen Mitchell

Shireen Mitchell: from media, politics, & tech strategy
Shireen blogged both political conventions this summer, including this RNC audio interview about Gov. Palin’s acceptance speech. But her experience goes beyond the blogosphere. She’s a social media and technology strategist, founder of Digital Sistas/Sisters, Chair of the Media and Technology Task Force of the [...]

Tech Talks-part 1: interviewing Digital Sisters founder & community tech leader Shireen Mitchell

She’s been called a Heroine in Technology
It was a fantastic opportunity to speak with Shireen Mitchell for Solutions Are Power. Earlier this summer both Shireen and I blogged the DNC in Denver but her background & advocacy for digital literacy far exceed the political blogosphere. She’s a social media and technology strategist, founder [...]

Book review for Tactical Transparency, Ch. 10: how issues blogs show people you’re listening

Take issue!
Ch. 10: how issues blogs show people you’re listening
Authors Shel Holtz and John Havens continue to hit it out of the park with their latest book Tactical Transparency. This month I’ve reviewed select chapters of the book starting with Chapter 3 characteristics of transparent organizations and Chapter 4 on a more [...]

The who, where, and how: a Solutions Stars video on social media and listening to customers

The stars are in our midst … and small businesses can only benefit.
Late October, Network Solutions hosted the Solutions Stars video conference featuring exclusive conversations from BlogWorld Expo. Those in the Solutions Stars series talked shop on everything from building strong web presence to understanding social media strategy.
Say what?! listen, listen, listen
This week, [...]