Joe the Plumber is a Network Solutions customer

October 16, 2008 :: Steve Fisher

This is not a political blog but we do think we have a sense of humor.
Joe the Plumber is a Network Solutions customer. No, not THAT “Joe the Plumber” from Ohio, but JoeThePlumber.com from Texas.


Network Solutions “How To” Series: How to Get Online

October 15, 2008 :: Steve Fisher

Many people are familiar with the “how to” sites out there like WonderHowTo.com, eHow.com and ExpertVillage. These sites offer a variety of cool and sometimes funny videos on how to make things, perform certain tasks or make like easier for you.
In a similiar vein, we here at Network Solutions decided that there were some things [...]


Logging into your Network Solutions Web Mail

September 13, 2008 :: Shashi Bellamkonda

Guest post from Suhl Channing with some good  information on Network Solutions Web Mail
Network Solutions Webmail: Email made Easy
How many times a day do you check your email? If you’re like me (and so many others), email plays a big role in your personal and professional life. Luckily, you can access your Network Solutions webmail from [...]


Another Twitter Success Story

August 27, 2008 :: cbensen

Network Solutions has been using Twitter for some time now to reach out to customers who toss out a message of help. Most don’t know that we’re there ready to help.
Gerry is the primary voice behind @NetSolCares on Twitter. He also offers top notch support.
Lorissa blogged about her reaction to receiving help on Twitter. [...]


A Voice is Saved

August 21, 2008 :: cbensen

… a blogging voice. There are millions of voices out there, would it matter if we lost one from the din? Of course it would!
Every voice is important to us at Network Solutions. They are our customers! We are proud to be using the most innovative methods to identify problems & reach out to [...]


Network Solutions wants to hear from you

August 13, 2008 :: cbensen

Yesterday Roy Dunbar, CEO of Network Solutions, sent out an email to Network Solutions Customers. Roy lays great emphasis on feedback our customers are giving us and his email mentions that .
We’ve have made it a company wide focus to request feedback from customers and review it on a daily basis. We’re paying close attention [...]


Network Solutions Using Twitter for Customer Service

July 1, 2008 :: cbensen

Network Solutions is joining many companies that are successfully using Twitter to respond to their customer’s needs. People are using services such as Twitter & their blogs to express their frustration & appreciation of services. Customers are pleasantly surprised when they get a quick positive response.
Anthony Bouvier expressed his appreciation for getting help on Twitter [...]