Don’t have any objectives at all.

I would imagine this to be a pretty good objective to keep in mind. The best way to actually understand what’s being said is to just not have any distraction. Don’t set any goals or accomplishments in mind when having conversations with your customers and partners. Just listen to them talk and that’s it.

Tracking of brand mentions.

With social media, the purpose of listening is to understand what others are saying about you and your brand. The objective of listening is to make sure you’re tracking each of those mentions. Through tools such as Radian6, ScoutLabs, Mighty Brands and others, you’re going to be able to do a pretty good job understanding what’s being said – the good AND the bad.

Identifying market risks and opportunities.

If you’re always talking, how are you going to be aware of what the risks are when foraying into a new demographic or market? The same will go for the opportunities as well. Will you be letting all of this pass you by?

Improving campaign efficiency.

Once you’ve launched a campaign, isn’t it important to measure whether you’re on the mark with your marketing efforts or would you rather just spray and pray that you’ve achieved the maximum amount of attention? Listen to your audience and you’ll be able to do practically real-time updates to your performance.

Measuring support efforts.

Like with improving campaign efficiency, by listening to the crowd and the customers, you’re going to want to pay attention to how you’re reacting to them from a customer service standpoint. Just because you’ve reached out and your customers are convinced that they really want to buy your product, don’t make it seem like the service stops there. It doesn’t. Monitor the wave of sentiment towards your product even after the sale.

Responding to customer inquiry.

This probably can go without saying. If your customer has any complaints, feedback or suggestions, make sure that they feel appreciated. Social media has become customer service. It’s about the people. And their voices can be heard much clearer than yours.

Better understand customers.

Social media has become market research 2.0. It’s allowed businesses to better understand their customers in a more targeted way. No longer are people just numbers on a table or chart. The human side of research will appear and give you personalities and traits that can go a longer way to make your company a success.

Being proactive and anticipating customers.

If you think you know your customers, then get out there and anticipate their every move, complaint, suggestion, feedback and even idea. If you know that a customer’s anniversary is coming up, make a proactive choice to reach out via social media to congratulate them. If it’s another special occasion or perhaps just something important in their lives, use it to have a positive connection.

Still think that there isn’t enough reason for you to listen to your customers using social media? The objectives given above by Jeremiah Owyang are pretty powerful individually and combined, all eight can really carry some weight with customers. Show them that you care by not talking…and listen to THEIR needs.

A lot of activity took place during the first day of BlogWorld, but the next couple of days really picked up as there were several more keynotes that took the form of panel discussions and brought out a few well-known celebrities to talk about why they are embracing social media and blogging.

The second day kicked off with the CEO of Technorati, Richard Jalichandra, giving a spirited talk about the state of the blogosphere which typically gives people an idea on where things stand in terms of adoption and the overall industry. After Jalichandra spoke, the keynote continued with an invigorating panel discussion on the future of journalism, moderated by Brian Solis and featured CNN anchor Don Lemon, NYU Journalism Department professor Jay Rosen, the chief operating officer of Current TV, Joanna Drake Earl and radio talk show host Hugh Hewitt. This was a rather spirited discussion with all on the panelists pretty much supporting social media & blogging and basically stating that old school journalism needs to evolve in order to survive.

Breaking news from this keynote came from Don Lemon who announced that throughout the conference, they were going to try and break the Guinness Book of World Records for the biggest viral message across any social network and at the same time help to beat cancer. The plan was simple…attendees needed to simply add the hashtag #beatcancer to all their tweets, blog posts, videos, etc and then through monitoring done by Radian6, we would know before the end of the conference whether or not #beatcancer had become a world record. Well…it did…and it raised some money for cancer research as well.

The rest of the day was filled with panel discussions on a variety of topics, including assessing ROI in social media, how to build and market an iPhone application, the good and the bad about social media, the ethics of mommy blogging, etc. What really was inspiring was the fact that BlogWorld had adapted to the growing changes in the industry so that they had tracks specifically for mommy bloggers and for military bloggers as well – which have grown remarkably over the past few years. It all wrapped up with perhaps a rather ecstatic keynote given by podcaster and host of TWiT.tv, Leo Laporte.

The third day began again with Brian Solis moderating yet another panel…this time he had quite a few celebrities with him including, actor Anthony Edwards (”ER”, “Top Gun” and “Revenge of the Nerds”), Robin Antin from the Pussycat Dolls, DJ Matt Goss, and successful record producer and artist Jermaine Dupri. The talk was all about how being a celebrity has changed with the world of social media. For Anthony Edwards, it has helped him make a difference with people in another country as he is trying to build a hospital or a school for children in Africa. Matt Goss has embraced social media in a way that allows him to get fan feedback on his records and also to help be more charitable back in England. This is also the same way with Jermaine Dupri, but he also has a affinity for looking online and potentially scouting out new talent for his record label.

After the keynote panel, attendees were dispersed throughout the convention center looking for yet more sessions to go to and some were really interesting including one about listening by Jeremiah Owyang and even a panel on influence with Tristan Harris and Micah Baldwin. If you were interested as well, a travel-related path was available on the last day talking about the relevancy of social media with tourism and hospitality.

It all wrapped up with the closing keynote given by AllTop founder and author of Reality Check, Guy Kawasaki who brought on stage Chad Vadar and some other people in what could have been one of the funniest things to see at BlogWorld this year.

All in all, I really enjoyed being at BlogWorld. It’s a great place to network and meet old and new friends while getting some insights into how blogging & social media should be done.

Photo Credit: All photos shown here were taken by Kenneth Yeung.

The bloggers have invaded Las Vegas. There was no stopping it. For the third straight year, thousands of bloggers, twitterers, and affecianados converged on sin city to hear from some of the best and brightest in the industry and learn from their experiences.

This was my first year at Blogworld and I must say that it lived up to its hype of one of the largest conferences in the technology and social media scene. It was also the first year of Blogworld ever since it merged with the New Media Expo. You wouldn’t think that the conference was that large since there were only about 10 rooms and a giant exhibition hall, but most of the time it was packed.

To my dismay, I thought there would be more empirical data and facts that I could take away. However, when I’m listening to the panelists and even some of the keynotes, I don’t think that I got anything like that to write about – but there was more valuable information that would be useful from a personal level.

The 2009 conference kicked off with Laura Fitton talking about how to be awesome that had a close tie-in with Gary Vaynerchuk’s upcoming book “Crush It”. Her address helped provide a good impression on what to look forward to during this three day conference and also motivated the audience to be better than they are and to strive to be rockstars. But, of course, she couldn’t get away without mentioning Twitter during her keynote…more than a few times.

Then panel discussions were had until the lunch keynote that featured Wall Street Journal writer Kara Swisher interviewing Scott Monty about the social media work that he does for Ford Motor Company. While a great value, the dismal audio system made it hard to hear and, combined with, the incessant noise of chatter by people interested in networking instead of learning, made the whole affair rather meaningless.

More panels were held until the NEXT keynote – stay with me here…we’re only on the third keynote of the day. This time it was a panel discussion with Altimeter Group’s own Jeremiah Owyang leading the talk on whether sponsored conversations were any good. It was a bit of a lively debate and what helped this panel was the fact a genuine lawyer was on the dais to help explain the recent FTC disclosure guideline to everyone. Still, I had hoped to see more of a combative nature to the topic which would have made it more entertaining to observe.

Day 1 ended with the comedic and marketing stylings of Chris Brogan who left us with the message that bloggers need to get out of our own way and to be more helpful to others. Nothing really mind-blowing but always good to have a reminder of the potential we have to make a change in our community. I found it a great way to end the day especially since it was very much like a reality check.

To me, day 1 seemed very much like a source of inspiration. There was a lot of information passed through and that’s what people were expecting. Panelists shared their experiences and success stories, not necessarily facts and figures that you can take back to work and share it with your boss. This is probably one of the biggest things that I’ve enjoyed about Blogworld…it adds a very different feel to it and lets you just sit there and absorb the knowledge and then you can write your own success.

Photo Credit: All photos shown here were taken by Kenneth Yeung.

One of the panels at BlogWorld this year covered social media success stories and brought together four individuals with extensive knowledge on using social media to create rewarding campaigns. Here are a few of their remarks about how they are using social media.

Brian Weigand from Alice.com said that they’re using social media to tie everything back to purchases and reaching out to mommy bloggers. They have many different blogs that they’re very active3 with, including Facebook and Twitter as part of a campaign geared towards lead generation and customer retention.

Frank Eliason talks about how people get into social media – it’s all about passion. Companies need to teach all their employees how to use social media. Frank is NOT passionate about the product. He’s passionate about the people. Cites that Zappos is a great example – they’ve taught their employees how to get out there with social media. Tony Hsieh, CEO of Zappos, is passionate about culture. Don’t try and be something you’re not. Be yourself and you’ll be well known.

Frank has a “one-tweet resolution” at Comcast. There are a few things out there that will help to generate ROI in social media. Frank can learn a lot more about a company in seconds with Twitter. Recalls a story where during a hockey game that went off the air. Frank looked on Twitter and found out that it wasn’t just Comcast, and affected other broadcast companies as well. He put the message out on the 800 number and other areas and this helped save Comcast time and money.

Frank thinks that Twitter is good for reaching out people before anything goes wrong. But he acknowledges that every social application has different uses and purposes. He started using Twitter by simply listening for two months before actually engaging. With forums, they don’t interfere because it could destroy or demotivate the community. With Facebook, Frank thinks that it’s a good tool to check up on friends but it’s not a good place to meet people.

Samantha Gammell says that the Oscar Mayer weinermobile is to better engage the consumers. Having this be online is just a natural extension of the offline promotion. They realized that there was a lot of love and excitement over the weinermobile, but they wanted to set some goals beforehand. They set up a blog, a Twitter account, a Flickr and YouTube account and just recently, a Facebook page.

Justin Levy recently bought into a high-end steakhouse where he realized that his business partner has previously been spending about 80% of his allotted marketing budget on a newspaper advertisement that wasn’t really targeted towards the right audience. Justin felt that the better way was to try and compete against the larger steakhouses like Ruth’s Chris by trying to secure the website placement on the first page of Google. Instead of losing money by 20% a month, Justin indicated that the restaurant reserved its course and now has become more profitable by 20% each month.

What is the value behind getting ranked highly in Technorati? Who cares?

Justin Levy responds that with one of his clients at New Marketing Labs that valued the high ranking on Technorati, they didn’t care about the ROI of having the high rank. What they cherished was the fact that people were paying attention and the awareness. The client was more concerned about establishing themselves as a thought leader.

How can I justify having my team monitor Twitter after-hours?

Frank Eliason says to track what is being said over a period of time to see if there’s a pattern and then also look at the blogs that mention your product or company.

Brian Weingand said that it’s good to get everyone involved and Justin Levy states that it’s now a 24 hour news cycle. Sometimes in brands, you have great passionate people – with Frank, he did everything all on his own without permission just to show that he cared about the customers and that soon spanned to be a team effort.

How have the social tools helped transform the story you tell?

Samantha Gammell talked about how social media has helped contemporize the brand of the weinermobile and has enabled the company to expose more people to it through their connections to digital influencers.

Make sure that your brand has personality before you try and bring it to life. It’s not always going to be a natural fit.

Is being first at something a good thing?

For Frank Eliason, Comcast was not the first in the market. He said that the trick is to learn from those that came before you and learn from what you can to take away. Find out what you and your team will do better. The rules in this space have not been written yet. The reason why Frank has succeeded is that he helped Michael Arrington out and a blog post was written on TechCrunch with people offering their support on Comcast’s customer service. Everything is a learning process…always learn and evolve.

Brian Weingand said that if you’re first, then you’re really an authority figure in the space. Being first allows you to establish a mindshare and can make you a leader in the topic.

Justin Levy says that you can be the leader as well. He thinks that you have this unique opportunity but won’t have any case studies to reference in the industry, but you’ll be able to speak about your thoughts at conferences and events all centered around what you’ve done.

In this episode our stars were able to provide some great insight on managing the demands on your time when you add social media into your bag of marketing tools.

Some highlights include:

- You don’t have to write everyday. It is all about quality over quantity
- Figure out what you want to say
- If you are using social media to interface with customers you need to “be in the trenches”
- Evaluate paid advertising to drive traffic and awareness to your blog
- Carefully manage your resources
- Solicit content from your users and customers. Including guest posting, case studies and testimonials
- Ask yourself “what would you do for the next 10 years if you couldn’t make money”. That is the passion you have and that will show to your customers, even on a blog.

The stars in this episode include Chris Baggot, Rohit Bhargava, Toby Bloomberg, Chris Brogan, Paul Chaney, Tim Ferriss, Tony Hsieh, Jennifer Openshaw and Wendy Piersall.

Here is the full episode:

- Everyone should have a web presence
- If you are doing business beyond five miles from your office you need a least a web site
- Word of mouth is critical and the web helps in that
- At the very basic on your site should be directions and information on your business

The complete video is below. It is definitely worth watching a few times to get all these important goodies that these experts in the field can provide.

Looks good so far! : Hey, folks it’s Geoff. We’re ready for your questions.
David Libby : What conference is this?
Cary Snowden : Has the conference started?
identitysafari : good morning geoff.
wolle : fsdf
Kamichat : Seminar will start in about 30 minutes (1 pm ET), this is the preview
Rafa Díaz : How can I do cuestions to the lecturer?
Kamichat : Just ask your question, not all of the presenters are available live, we will let you know as people are available and I will provide the Twitter handles of speakers – most have them, but not all
Rafa Díaz : ok, thanks
Looks good so far! : If you want to ask a Question, just enter it and we’ll get to it (Geoff here).
mmayernick : I’m really interested in one particular idea that came up in the intro video – the distinction between people just knowing who you are when they see you at an event, and getting really excited about seeing you. Any thoughts on how to cultivate the latter?
mmayernick : Mari Smith was the one who mentioned it.
Geoffliving : We’ll get going soon. 5 minutes!
dgaines : where are the videos?
dgaines : got it!
dalellarson : I don’t see any video yet. Should I? (I’m on a mac, trying in both Firefox and Safari)
Daddy0 : This November 4th – ShashiB for President!
CreativeSage : Hi there, this is Cathryn Hrudicka @CreativeSage. Just want to let you know I’m watching intermittently while working! Will the videos all be available on an archive?
JeanieJ : Should I be seeing any video yet?
JamesWBF : Same here – just a black ooVoo window
Daddy0 : This November 4th – vote ShashiB for President!
Blitbot : Is the event running yet?
rshochdorf : Has the video conference started?
vanhoosear : Is this thing on?
Via-Her : Hello. I do not see anything yet. Is it normal?
JeanieJ : Help! I can’t see the video!
kitty McCoy : we haven’t started yet – right. black square screen with oovoo in upper right hand corner – right?
Christopher Drinkut : Starting five or so minutes late….
Jean : Will this be a live video? No telephone?
rowland : it’s working on my mac w/safari
dgaines : Are you guys having difficulty?
Rick : Geoff?
gkesten@optonline.net : my question as well, though I’m on a pc and using IE
Jean : cant seem to get my questions posted
TimJohnston : try refreshing your browser
Christopher Drinkut : Woot
Rick : Hi Ms. Gaines… Rick Here
Geoffliving : Session One
Geoffliving : Hit refresh if you are not seeing video, please refresh!
wjamzman : Has this started yet? Just getting preview video.
tbrogna : Where are the live streams? All i see are edited videos??
Janise Medina : Where are the videos?
Scott Schablow : Is there no video for Firefox Mac?
wjamzman : hast this started yet
Janise Medina : Videos anyone?
vanhoosear : Is this thing on?
rowland : is there a program or schedule for this event?
Margie Basaraba Paycation Specialist : video is very choppy – have tried to reload a couple of times any suggestions
Geoffliving : We are working on chat now.
rowland : is there a program or schedule for this event?
Jean : are we just waiting for video
Geoffliving : Video is up. Hit refresh.
Klessblog (Larry Kless) : Has the videoconference started? Just looking at video now.
iGoByDoc : Will this reload automatically?
Peter Himler : refresh browser
CathyWebSavvyPR : Try refreshing your browser!
carofowler : videos are really choppy. I refreshed to see if it got better, but it didnt. and now i only have 2 videos on the latest videos list. any suggestions?
CreativeSage : I understand chat is stuck, but you’re working on it. Just want to confirm I’m here!
Justin Levy : My videos is doing well, a little choppy using Firefox but otherwise good
PhilipLipp : my video is very choppy too
scottclark : It’s
JeanieJ : I saw the intro video, but I’m not getting anything else. Should I be?
rs : Is this a live video conference? All I am seeing is a short canned video and nothing more.
mikestanczyk : the choppyness was temporary in my FF
Peter Himler : the video is running pretty smooth for me. 2nd clip is up on social media and small business
shashib : jeanieJ you should see a menu on the right for the videos
RFaircloth : Ok, so I watched the first video…what’s next?
paul@paulhyland.com : i only see the first one. need to reload again?
Scott Schablow : So I assume if we ask a question about content, it’s to others in chat, not speakers? Are they going to be in chat?
digitalsista : there are two up there but I am not getting gd signal
Peter Himler : refresh brings up replay of second vid
Cowboy Jack : Still only one video up?
CreativeSage : Getting choppy audio in FF, but maybe it’s my browser or laptop. Looks really good, good content.
Geoffliving : Listening video #solutionsstars session 3 ready to rock. We’re just waiting on people to catch up.
CathyWebSavvyPR : my video on my pc laptop firefox is great, yesterday MAC firefox was choppy
Geoffliving : Refresh if you only have one video up.
H-man : I had a list of videos, then it went away, and now I can only see the two short vids. I tried on Vista and on Mac. Same prob.
jpower@pbp.com : Hi everyone. Where do I find the live stuff?
CathyWebSavvyPR : How do we access the video? when I click on the social opportunity, I get 1st intro video?
Jean : Cowboy Jack… ha do you have horses?
dandennis@gmail.com : I like this interface concept. Is this all generated through ooVoo, or is ooVoo just the video host?
Peter Himler : 3rd video is up
CreativeSage : Just wanted you to know I invited my client team at @SutterEdenMed (on Twitter) to join this Webinar, but they may need to look at archive later. Thanks for archiving these!
Ted B. : What’s with the video? It’s so choppy I’m having problems just following what they’re saying….. I’m so disappointed.
Cowboy Jack : I have watched the first video twice – is that it?
jadelman : Jon Adelman shot and edited the video as well as did the opening and other graphics. Oovo is the host.
dandennis@gmail.com : Did ooVoo create the actual web interface for this? I love the integrated chat, share, twitter, and questions model.
Geoffliving : Cowboy refresh. You should see the videos.
Geoffliving : @dandennis, Yes ooVoo partnered with us on this.
digitalsista : Geoff some of the browsers don’t work well with this. I am now on Firefox
help : how do you register to log in?
darrelld@arcet.com : Where is the live video conference???
jtnt : @digitalsista – FF works fine for me. (Mac)
digitalsista : there are still some errors when I try to send in question
Peter Himler : refresh your browser, the last vid (#3) should play out
jtnt : @digitalsista – ah, me too. I just found out.
Liz : It’s taken me 40 minutes to get this running. It didn’t load on IE and is really jerky on Flock & Firefox. I hope I can look at this later.
Geoffliving : @digitalsista Yes, IE6 users are a casualty of video war.
digitalsista : you have to choose the video to play. The first one starts automatically
digitalsista : I have IE7 Geoff
dandennis@gmail.com : @Geoffliving – I’d love to get in touch with someone at ooVoo who knows more about this interface style. Looking to adopt similar where I work.
LizScherer : How do you get to the second video? I’m on Firefox. I’ve refreshed but no go
iGoByDoc : Firefox working here. Had it working in Chrome as well.
digitalsista : just click on the box number 2 below social opportunity
Peter Himler : liz, only last vid (#3 listening) pops with refresh
Liz : Even with Flock, it is hiccuping and hesitating every other word. Too many viewers on system? Can I come back later and watch it? It is very very frustrating.
Geoffliving : OK, waiting on #solutionsstars session 4 noew. Strategy Drives Outreach. Are you ready?
digitalsista : I really think it depends on the browser
Peter Himler : ahhh thanks @digitalsista
LizScherer : Thanks DigitalSista – Peter Himler, long time…
mikestanczyk : hit the switch!
Becky@BeckyBoomsma.com : Is this being taped for replay? I can’t stay for the entire timeframe and would like to come back to view.
Peter Himler : #4 up with refresh
Peter Himler : I know liz!
Liz : I’m just going to come back and try to view this all later. I hope it will still be available. This has been a frustrating waste of time.
Geoffliving : OK, we are troubleshooting IE6 now.
carofowler : this is way too choppy for me. very difficult to keep up with. will have to come back later. in understand they will be archived, right?
Geoffliving : Liz, it will still available.
Janise Medina : I’m with you Liz. It seems like the only people enjoying this are the speakers from the video themselves who are all in the chat.
lkthrock : I only have three video options showing now – is it just me?
mmayernick : reload for the 4th
jillfoster : Hit refrest Ikthrock
lkthrock : thanks
CathyWebSavvyPR : to see next video #4 strategy hit refresh on your browser, then the newest video
CreativeSage : I’m reminding everyone to refresh your screen to get additional videos on screen. Click below as new titles pop up.
WilliamRock : will this be available for download later to share with a CEO that is not in this session
H-man : It’s great information, but packaged very poorly into pithy micro-chunks that are impossible to absorb.
WilliamRock : will this be available for download later to share with a CEO that is not in this session
Geoffliving : You Need Social Networks, session 5 #solutionstars is my favorite session. On now.
CreativeSage : Any tips for making audio less choppy in FF? Maybe too many tabs open?
Rick : Is there a number 6?
Geoffliving : Session 6 is live!
Geoffliving : @creativesage Cathryn, it’s your connectivity. Not much we can do.
Janise Medina : So why couldn’t all of this have just been done by posting this videos to YouTube? Because this “conference” seems pretty worthless.
sonnygill : @creativesage – I’d recommend restarting firefox.
dgaines : Do you agree with the recent Wired magazine discussing blogs are dead except for professional blogs?
WoodysWorldTV : I don’t necessarily think it’s your connectivity. I’ve got a t1 basically to myself today and I’m getting choppy vid too at times
AaronMSB : @Janies Medina. I’m using it to connect to people. Like the videos say I should…
jadelman : no video problems with Safari and Firefox. Possible issues with IE.
WoodysWorldTV : @jadelman agreed, I switched to Firefox from IE and vid is much better. I think there was something with the chat script that was bogging down the vid…just sayin
Geoffliving : @jadelman @woodysworldtv Lots of the issues are dealing with IE6 OR bandwidth/lack of flash plug-ins.
Geoffliving : IE6 is up on #solutionsstars. Sorry about the issue.
identitysafari : is there live event here?
CreativeSage : @KellyeCrane Great comment that the best blogs are those where the author(s) realize they will learn as much from the community as well as writing about their own expertise (I’m paraphrasing).
Chris Brogan : Hey monkeys! That’s my question.
Rick : #7?
KellyeCrane : Thanks @CreativeSage! Hello Chris!
BacklotOPS : Afternoon. Is a separate registration required to participate ion the chat room?
CreativeSage : How many videos are there in total?
shashib : Hey Chris , Don of Twitterville, muchos gracias for all the SMB advice
shashib : Creativesage 9 videos
shashib : backlotops no registration just choose a nickname
CreativeSage : @ChrisBrogan I can hardly wait to read your book! I’m writing several, too, so I empathize totally.
Amy Derby : Hey all. I finished watching one and nothing else happens. Did I break it?
Rick : Hey Shashi!j
CreativeSage : If it hasn’t been mentioned here yet, the book, “The Age of Conversation 2
Michael Copeland : I think that the Social Media Landscape is gerg.eggf.s …g ………..
CreativeSage : Shashi
shashib : Wow CreativeSage can you send me some links for the book thats coming out today
Klessblog (Larry Kless) : Just coming back in. Can someone clue me in on the format? Live chat with prerecorded video? Correct?
Klessblog (Larry Kless) : I think I get it. Thanks!
CreativeSage : @Shashib The Age of Conversation 2 sales site is
CreativeSage : @geofflving @shashib and everyone on the team%u2014great job! Keep us posted about any future plans for Webinar series. Thanks for archiving, good resource.
newmediajim : watching the fine video work of Jon Adleman!
chicagohope01 : is this going to run again or can we watch on demand? I missed most of it…
chicagohope01 : is this going to run again or can we watch on demand? I missed most of it…
shashib : you can wacth on demand
webwart : where is the video
welebrity : too late for the video?

• mmayernick : hey everyone
• identitysafari : morning here in SF
• RichBecker : Good morning.
• mmayernick : Hey Rich
• CathyWebSavvyPR : Good morning/afternoon everyone
• Sue Murphy : Hi everyone – looking forward to this…
• mmayernick : Hi Sue, Cathy
• LYF108 : Glad you could make it Cathy!
• RichBecker : Hi Cathy, Sue … sorry, multitasking.
• CathyWebSavvyPR : I guess we are the early birds – do we get a worm?
• Sue Murphy : I’m a keener
• RichBecker : I was looking at your question MM … I think the first step is knowing who you are, first.
• mmayernick : Yeah, seems like a good place to start. A surprisingly difficult question, though, I think.
• CathyWebSavvyPR : FYI to team running event – minor note – on my laptop screen, I can
• CathyWebSavvyPR : t see chat text entry bar, w/o scrolling so can’t see top of video window. no biggie
• AaronMSB : the twitter window here seems to be stuck. is it supposed to update live, or does it need a refresh?
• CathyWebSavvyPR : I assume we are waiting for video?
• dalellarson : Ah, but entering something in chat makes some video pop up
• LYF108 : Everything is up – Hi Dale -glad you could join too!
• dalellarson : But my chat and question windows are stuck…
• Sue Murphy : no videos yet
• LYF108 : Try refresh
• CathyWebSavvyPR : All I see is replay 4 intro video
• mikestanczyk : test
• SukiFuller : howdy all
• Geoffliving : Session One: Building Web Presence solutionsstars is up!
• RichBecker : Dale, Firefox seems to work better on a Mac.
• PhilipRobertson : Afternoon all. Got this working in Firefox now.
• mikestanczyk : test
• raygsmn : Good morning
• wjamzman : Has this started yet
• jillfoster : Love that “Part of your brand is who you associate with” and relevance of translating online reaching-out to offline action
• tbrogna : Where are the live streams?
• CathyWebSavvyPR : Sahsib said it’s coming soon via twitter – the server just needed coffee
• KellyeCrane : FYI- I had to refresh to see the new video.
• nmarr@ciena.com : There was a long list of videos on the right but now I only see one “Building a Web Presence” — what happened to the others?
• vanhoosear : Hi everyone. Having tech issues and won’t be able to join.
• Geoffliving : Understand that chat is stuck. Working on it.
• scottclark : Hmmmm
• crijoy : will these videos be online for a while?
• PhilipRobertson : Good start. Interesting insights.
• Qui Diaz : beautifulthangs: hi folks
• mmayernick : Hey Qui
• mikestanczyk : test
• CathyWebSavvyPR : All I see is the intro video – h do we click on building a web sbiz link?
• PhilipRobertson : Cathy try refreshing your browser
• BarbaraJones : test
• Geoffliving : OK, we just loaded up the second man!
• Geoffliving : second video.
• Geoffliving : lol
• PhilipRobertson : More coffee Goeff?
• LYF108 : Hi crijoy – videos will be archived online too
• mikestanczyk : i guess you have to keep refreshing
• mindofandre : this is great stuff
• dgaines : Hi, mm
• dgaines : Hi, mmayernick!
• scottclark : ok, 17 minutes after and I’m still confused about what I’m seeing.
• Rick : Waiting on new video?
• iGoByDoc : Will this reload automatically?
• CathyWebSavvyPR : When I refreshed browser I got social opportunity ! yeah
• SukiFuller : Happened to me to CathyWebSavvyPR
• tbrogna : This is simply one big pitch for Newtork Solutions services.
• sonnygill : how so tbrogna?
• SukiFuller : although now chat is working for me now… hello everyone
• mindofandre : hey there Suki
• jillfoster : Suki as I live in breathe!
• Geoffliving : can never ever have enough coffee Philip.
• SukiFuller : hi Andre…done watching the car chase I see
• jillfoster : Andre
• tbrogna : Sure, there is talk about the why’s and how’s, but not who to talk to. Obviously NS provides expertise on all these topics, so naturally you will look into using them
• SukiFuller : Jill – how is my poot doing/
• Beth Harte : Hi there?
• Beth Harte : Finally! Chat is working…
• Beth Harte : TG for FireFox.
• SukiFuller : Hey Beth!
• sonnygill : Ah there you are!
• mindofandre : hey there Beth and Jill
• jillfoster : Suki – grand – you?
• dgaines : hello jillfoster
• CathyWebSavvyPR : Hey beth, hey Suki
• mmayernick : Hey Danielle!
• Beth Harte : Hey Suki, Cath, Kellye, Sonny! Love this concept…
• kristy graves : video not working here either – using firefox, refreshed…still the same video that’s been on the last few days?
• dgaines : How’s it going?
• tbrogna : Can someone explain to me how this is “live video”. I only see the edited pieces….
• LYF108 : hi there @jillfoster @bharte @mindofandre etc etc – welcome all!
• sonnygill : Kristy – is there a list on the right of videos? Click on The Social Opportunity.
• Beth Harte : Hi LY108…it’s @bethharte, just in case you want to find me on Twitter!
• kristy graves : yes, but same takes me to same videos
• brandonzeman : Hello fellow Twitterers!
• Beth Harte : The video quality is stellar.
• KellyeCrane : Hey Beth! Glad the gang’s all here.
• jillfoster : Hey @LYF108
• CathyWebSavvyPR : Yup, I realized I’m still seeing the same 1st intro video, though I clicked on the social oppty one
• mikestanczyk : i am refreshing in another browser to see if they are uploading videos in parallel
• Qui Diaz : Jill Beth Kristy hi there
• Peter Himler : 2nd vid just ended
• kristy graves : hi qui!
• jillfoster : Qui – hope you’re well
• Peter Himler : ahhh Brian again…
• Avi Kaplan : Hey Qui!
• scottclark : not feeling interactivey right now.
• Beth Harte : Hey Qui!
• jsiverio : hello everyone
• jsiverio : how does this work?
• scottclark : joe the sign maker
• Geoffliving : Listening video solutionsstars session 3 ready to rock. We’re just waiting on people to catch up.
• maddiegrant : hey tweeps
• Peter Himler : refresh brings up replay of second vid
• Beth Harte : @GeoffLiving, excellent job!
• Is there video? : Thanks, Geoff!
• jsiverio : I take it most of you know each other?
• SukiFuller : If you already saw the second video don’t hit refresh
• Peter Himler : as if Brians SOlis was ubiquitous
• SukiFuller : correct me if I am wrong…
• scottclark : I think this will get better soon. ooVoo is new tech – they must be having some sort of glitch.
• SukiFuller : the server had to have coffee
• KellyeCrane : Hi Peter – you’re making me laugh!
• Beth Harte : jsiverio, yep, some from Twitter and offline [the social part of social media ]
• tbrogna : I get it…”start with listening”. i learned everything I need to know from the title…
• Peter Himler : i meant to say as if he wasn;’t ubiquitous enough
• Beth Harte : YAY! Paul Chaney
• jsiverio : thanks Beth. Nice to meet yuo
• jsiverio : you*
• julia.dalton@networksolutions.com : how do you see the third video, I am still only seeing the first two.
• PhilipRobertson : lol. The ooVoo part hasn’t started yet. I’m watching second video.
• Beth Harte : Nice to meet you too!
• Scott Schablow : I must say the video quality is supurb, although mine has developed severe lag.
• SukiFuller : jsiverio welcome to the family
• jillfoster : TWIT2FIT
• jsiverio : Thanks Suki
• jillfoster : aka Jason twit2fit
• Peter Himler : will someone queue us when the 3rd video is loaded, geoff?
• Beth Harte : I think we crashed Twitter folks…
• mikestanczyk : cmon, my 6month old is bored of hitting refresh for me, lol. waiting for the 3rd…
• scottclark : thanks dude! I’m on twitter as @scottclark
• Geoffliving : OK, I am pulling trigger on video 3, Listening. BRB.
• jillfoster : Oh apologies folks, I think you’re ahead of me in viewing 2 so that twit2fit shout-out made little sense
• sonnygill : Sounds good Geoff
• Peter Himler : 3rd video is up
• scottclark : Well, in the meantime, go read Jason’s post http://www.socialmediaexplorer.com/
• TtheB : There it is.
• sonnygill : Do we refresh for 3rd video?
• LYF108 : @bethharte – haha quote of the day “I think we crashed Twitter folks…”
• TtheB : yes
• Peter Himler : yes sonny
• jacobmorgan : hey geoff
• sonnygill : Thanks TtheB and Peter!
• Geoffliving : Session 3 is up. Hit refresh. APparantly I am intimidating w/ my over coffeeed testosterone attack.
• PhilipRobertson : Ok, got it – you need it refresh after each video.
• CathyWebSavvyPR : yes, hit refresh, select start with listining and it works now
• Geoffliving : Yo, Jacob!
• jacobmorgan : good think i saw ur tweet, i completely forgot about!
• Beth Harte : Isn’t that Brogan?? Now Baggott?
• Beth Harte : *not*
• BarbaraJones : they have chris baggott’s name on chris brogan!!
• jacobmorgan : I was just thinking that too beth
• JoselinMane : Que Pasa All
• Beth Harte : uh, oh! I’d know that shirt anywhere!
• jtnt : The face that we’re not all watching the same thing makes this not so effective.
• via-her : hi
• BrianSolis : Hey everyone!
• scottclark : LOL – That’s Chris alright. Caption fail.
• jtnt : face = fact
• via-her : just joined
• Qui Diaz : live group chat during events (a la Jonny’s Partay) – makes me a better listener
• sonnygill : hey Brian!
• digitalsista : I this doesn’t work well on IE
• dgaines : Hey Brian!
• Peter Himler : Hey Brian! Lookin good in the vid.
• BarbaraJones : hi brian
• DavidAlston : just joined, late sorry (@davidalston on twitter )
• PhilipRobertson : Morning Brian.
• Beth Harte : Brian, nice video
• jtnt : @Qui: Me too. Good observation.
• mmayernick : I totally agree Qui – this is fun.
• BrianSolis : Thanks Peter!
• sonnygill : hey David!
• Sue Murphy : its Chris Brogan’s evil twin Chris Baggot
• BrianSolis : Hey Philip!
• Geoffliving : @BrianSolis What up brother!
• Qui Diaz : Hey Brian
• JoselinMane : Has this started yet?
• BrianSolis : @geoff, you bro!
• BrianSolis : yo bro1
• BrianSolis :
• Beth Harte : I have given up on Twitter…
• BrianSolis : qui!!!!!!!!!!
• jacobmorgan : whats up brian
• paul@paulhyland.com : getting the hang of this…nice to see you all!
• Rick : Hey Qui, Geoff, JillFoster!
• DavidAlston : Ok I talk with my hands alot
• BrianSolis : Jacob, morning!
• CathyWebSavvyPR : yes we are on top video – listening
• Beth Harte : David Alston’s hands are quicker than the camera… )
• jacobmorgan : good morning to you!
• mmayernick : Shireen – I had to try a few different browsers. I’ve had best luck with XP/Chrome
• jsiverio : Its afternoon over here in Arlington, VA
• via-her : Is everyone associated with Network Solutions here?
• KellyeCrane : Best part of the chat: seeing the speakers make fun of themselves!
• Peter Himler : I’ve never seen Jason so serious…lol
• sonnygill : no @via-her
• dandennis@gmail.com : PS: jadelman, I believe we share the same alma mater (AU)
• jacobmorgan : fyi brian and geoff you guys definitely need to promote this list of case studies you guys put together http://nowisgone.com/case-studies/
• jsiverio : I received an invite through Facebook
• jacobmorgan : i sent the link over to a client, great resource
• Qui Diaz : wow i wish everyone had that kind of reaction (thx Brian)
• BrianSolis : @jacob nowisgone is still rocking it out there!
• jacobmorgan : @brian that’s what i like to hear!
• Peter Himler : tip us when vid 4 is loaded
• MatthewRay : test
• DavidAlston : Yay, a mention of the social phone.
• Beth Harte : @jasonfalls…what a smarty pants!
• CathyWebSavvyPR : my 3 video quit in middle1 ;(
• MatthewRay : sweet – should have done safari from the start
• BarbaraJones : brian looking gooood!
• Beth Harte : David!
• BrianSolis : @barbarajones thank you!
• JoselinMane : so is just a bunch of pre recorded videos?
• Beth Harte : Look at your branding NS w/ your green shirt!
• Qui Diaz : Solutions Stars David & Brian – anything new/different you’d say since filming this?
• Sue Murphy : it’s interesting to see all these people actually talking – I’m so used to just reading them.
• Beth Harte : that last one was for David Alston.
• AaronMSB : Is “Start with Listenig the final Video?”
• Peter Himler : yes aaron
• mmayernick : yes, Aaron
• MatthewRay : @jacobmorgan – you’ve had some good responses on your LinkedIn question! its been a good read
• AaronMSB : Thanks Peter and mmayernick
• CathyWebSavvyPR : Ok I refreshed and 3rd one started, but at beginning
• DavidAlston : All done?
• BrianSolis : @qui no, but i’m learning from everyone else
• mikestanczyk : flick the switch miestro! : )
• scottclark : I’m out. I didn’t know this was canned videos.
• Beth Harte : ME?!
• jacobmorgan : hey thanks matthew, it’s only the first day, it will grow
• BarbaraJones : is this all there is? aything live or all prerecored vids from BWE?
• Beth Harte : Scott, the speakers are live chatting though…
• H-man : this is nice, but ADD heaving
• H-man : ADD heaven
• CathyWebSavvyPR : tip – hoover over bottom of video to note the time of a good comment to review later. just don’t click, it may restart video
• Beth Harte : I love a smart social media guy that sells shoes too! Tony!!
• BrianSolis : bbs
• jmwebster : will these videos be archived for viewing later?
• seejengo : content is great — but this was marketed wrong. i’d rather come back later.
• mmayernick : I’m having a lot of trouble keeping up with the chat – wish it wouldn’t keep jerking down on updates
• Geoffliving : OK, waiting on solutionsstars session 4 now. Strategy Drives Outreach. Are you ready?
• CathyWebSavvyPR : Brian, good tips
• jadelman : My apologies to “Chris Brogan” … will be fixed for final posting
• BrianSolis : @cathywebsavvypr, thank you
• KellyeCrane : Good tip, CathyWebSavvyPR
• iGoByDoc : So, websites for free? Intersting for thos of us who build them. <— business fail.
• Beth Harte : Good for 4 Geoff.
• dgaines : I thought that was Chris Brogan….
• KellyeCrane : We’re ready Geoff!
• via-her : Will the videos be archive some place?
• CathyWebSavvyPR : Ok, but does 3 just quit in middle od sentence?
• AaronMSB : Nice conversation everyone. I’ll follow back anyone who wants to connect @AaronMSB
• Peter Himler : 4 up with refresh
• MatthewRay : assume that they will…or they’ll end up on YouTube anyhow
• sonnygill : Video 4 is up.
• CathyWebSavvyPR : I’m @cathywebsavvypr on twitter
• jacobmorgan : i’m @jacobm
• JoselinMane : @JoselinMane
• jacobmorgan : i think im already connected with you cathy
• PhilipRobertson : @britrock
• Avi Kaplan : @meshugavi
• mmayernick : @mmayernick
• brandonzeman : < joining bandwagon: I’m @brandonzeman
• MatthewRay : @MatthewRay
• BarbaraJones : @barbarajones
• jillfoster : Vid 4 ready-to-launch
• RH : I’m waiting for real world cases
• Beth Harte : Twitter search isn’t working to find everyone… Geoff, will there be a transcript of the chat so we can all find each other after this?
• CathyWebSavvyPR : Gary Vee was saying that small firms get there 1st before big guys learn, establish yourself now – best time – get there 1st.
• kristy graves : with you brandon – @willclimbforkids
• DavidAlston : Cool, 4 is going now
• Beth Harte : Cathy, cream rises to the top! GaryVee.
• PhilipRobertson : woohoo!. 4 is up
• digitalsista : @digitalsista
• Rebeca Trautner : @rebecatrautner
• Geoffliving : Session 4 is on.
• jillfoster : The @digitalsista
• RH : Have these folks ever actually had a successful business case other than the technology sector or blendtek?
• JoselinMane : How many in total?
• jacobmorgan : how many users are on this?
• digitalsista : ok got number 4
• RichBecker : RH there are many successful case studies out there.
• Peter Himler : @geoffliving do you know numbers of tose online?
• acg4321 : Wish I could see the videos not but they’re just not loading. Enjoying the chat feature though!
• WilliamRock : will this be available for download later
• brandonzeman : blah, chat window doesn’t let me scroll up and stay to copy/paste twitter folk
• RH : @RichBecker – I’m sure there are. And *that* would make for good videos.
• jsiverio : Where was this shot?
• BarbaraJones : ah, the real chris baggot
• CathyWebSavvyPR : I was trying cut and paste too, not working
• PhilipRobertson : Yes, Branzdonzeman, would be useful to have an archive of the chat
• Peter Himler : it was shot in frong of netwrok solutuons’ “step & repeat”
• digitalsista : Peter on this video conference
• DavidAlston : @jsiverio it was shot at BlogWorld Expo
• RichBecker : RH, very true. I think the challenge remain people haven’t settled on defining success…
• jsiverio : Thanks David
• Peter Himler : lee odden spelled like this
• RichBecker : … but then again, I’m an outcome kind of guy.
• WilliamRock : will this be available for download later
• Peter Himler : yes digitalsista online
• RH : @richbecker – these are smart people, but their re-hashing stuff we’ve heard 112143 times.
• jsiverio : Where can I find similar events to attend?
• CathyWebSavvyPR : ready 4 5?
• Peter Himler : @RH for those already immersed in it, you’re right
• H-man : It’s great information, but packaged very poorly into pithy micro-chunks that are impossible to absorb.
• Rebeca Trautner : jsiverio – blogworld expo
• jillfoster : CathyWebSavvyPR …methinks it’s not up yet
• vedo : I like it, but not sure why we have Latest Questions and Chat features
• H-man : i’m out.
• RichBecker : @RH Yep. My understanding is that the people here today are likely not the target
• Beth Harte : 5 up?
• digitalsista : peter it is an interesting debate, but no one has actual numbers
• Peter Himler : the chat and question bars seem redundant
• mmayernick : Done with 4
• Peter Himler : k
• sonnygill : Great advice from Jay – have a short video from your ceo about what your site/company is about.
• DavidAlston : 4 done. Good stuff
• mikestanczyk : flip that switch, switchflipper! : )
• Peter Himler : did anyone answer the question about accessing these videos later?
• mmayernick : Yeah, I agree sonny
• via-her : Are there owner of small business here?
• WilliamRock : thx peter
• WilliamRock : not yet
• Beth Harte : I work for an SMB and use social media
• mmayernick : If you consider a startup to be a small business
• TtheB : I don’t type too slowly but by the time I finish a post, it’s past. Linear posting, not so good.
• jsiverio : @via-her Just started my website 2 weeks ago
• Beth Harte : And I use social media to build my own biz too.
• sonnygill : @via-her – SBs, corporate execs, bloggers
• acg4321 : @Peter Himler – Yup. Geoff said they’d be available later
• WilliamRock : the video stopped are we at the right place
• via-her : well if it is a small startup it is a small business :_
• CathyWebSavvyPR : I am a small biz owner and work with others
• RH : Beth Harte – RU on twitter? I’d like to follow you
• Peter Himler : thx acg4321
• Beth Harte : I am @bethharte
• Beth Harte : and @DCThinkTank
• brandonzeman : I do social media for a green homebuilder ’startup’ in Chicago
• mmayernick : @via-her hah, then yes
• DavidAlston : @davidalston
• CathyWebSavvyPR : @cathywebsavvypr on twitter
• WilliamRock : is this a conference or a site with videos
• KellyeCrane : @KellyeCrane on Twitter
• via-her : Sorry for asking these silly questions but I am new here
• TtheB : I think we are the conference.
• sonnygill : also @sonnygill
• RH : friggin cut/paste doesn’t work.
• Beth Harte : @eric_urbane is doing awesome social media stuff for his company…follow him too
• JoselinMane : it seems like it’s just a bunch of videos from a conference WilliamRock
• mmayernick : Beth, where in PA?
• acg4321 : @acg4321 on Twitter
• Beth Harte : Outside Philly
• PhilipRobertson : Apparently there will be an archive of the chat and questions.
• WilliamRock : thx peter
• KellyeCrane : RH- hoping it will once the chat starts moving so I can follow new people too.
• davidmullen : jumping in late. had a lunch mtg run long. how’s this going so far?
• WilliamRock : not yet
• Kamichat : Hi, I am @kamichat and I am covering some of the takeaways I am hearing for each session, about to start the takeaways for session three after I listen
• integrativepetcare : im working on social media for a holistic pet care business in chicago
• WilliamRock : the video stopped are we at the right place
• JoselinMane : Who’s answering the Questions?
• sonnygill : Hey David
• mmayernick : Cool – I’m from the Bryn Mawr area.
• WilliamRock : is this a conference or a site with videos
• sonnygill : waiting for video 5 to be loaded
• Beth Harte : 5 is up folks
• TtheB : 5 is up
• davidmullen : hey sonny!
• DavidAlston : hey Sonny
• Rebeca Trautner : excellent!
• brandonzeman : intergrativepetcare- are you on twitter? I’m @brandonzeman and @greenwerks
• Beth Harte : hey 666, what’s up?! LOL. David…
• sonnygill : Hey Mr. Alston How’s it going
• via-her : How many videos?
• AaronMSB : watching 5 now
• Geoffliving : You Need Social Networks, session 5 solutionstars is my favorite session. On now.
• Rebeca Trautner : twitter DEFINITELY takes some getting used to
• integrativepetcare : not on twitter yet
• Geoffliving : Nine overall.
• davidmullen : @beth – did that make you laugh?! two words for you – bible belt!
• KellyeCrane : Guy is so awesome.
• DavidAlston : 666? @bethharte
• Peter Himler : 5 up
• Beth Harte : It made me laugh until I had 777…then I got scared (not in Vegas!!)
• iGoByDoc : Love these videos.. but if my clients see them, they will see they can “do on thier own” and “do not need me”. Hmm Interesting, how to reposition?
• sonnygill : David – i had 666 last week also
• dgaines : Great job @geoffliving
• DavidAlston : 5 is up and running
• digitalsista : kewl guy!
• CathyWebSavvyPR : @GeoffLiving says 5 is his favorite – “You need Social Networks”
• davidmullen : davidalston – i realized i had 666 followers this a.m. and freaked out. folks helped me out.
• Beth Harte : @DavidAlston, poor @dmullen had 666 followers this AM. Amber helped him out…
• acg4321 : @integrativepetcare – You’ve gotta join Twitter. Tons of great resources on social media
• DavidAlston : Yay, great to see another Canadian. Go Ryan!
• mikestanczyk : i was hoping it wasn’t gonna be all interviews of people’s opinions. i was wrong. was hoping for i guy on a stage…
• Beth Harte : Scott Monty! Where’s the Flex?!
• sonnygill : Flex Monty! lol
• integrativepetcare : im on personally – but not w/ work
• vedo : Guy on Twitter – “First few days you’ll hate it.” Ha! so true.
• DavidAlston : @bethharte – aaah I see.
• integrativepetcare : i tots should
• jillfoster : Yep…loathed Twitter at first.
• dgaines : I love explaining to newbies the benefits of twitter. I’m selling them on the concept!
• RichBecker : @iGo People who do have a tendancy to make it sound simplier than it is.
• WilliamRock : this is not was what I was expecting
• WilliamRock : hmmm
• davidmullen : i thought twitter was a waste of time at first. loving it today.
• Rebeca Trautner : ha – you have no excuse not to be on twitter acording to tim ferriss
• via-her : @dgaines Could you sell me on twitter?
• WilliamRock : good stuff for beginners
• mikestanczyk : i hear you wiliam, a guy on a stage would have been nice
• KellyeCrane : Me too, David. (hello!)
• jillfoster : @DavidMullen – what converted you to Twitter groupie?
• Rebeca Trautner : YAY Chris Brogan!
• CathyWebSavvyPR : twitter search is down 4 me:( was going to follow some folks
• DavidAlston : The real Chris Brogan
• WilliamRock : oh well still looking forward to webmasterworld
• mikestanczyk : a collection of interviews before they watch the conference unless that is a later video.
• davidmullen : @via-her – read this on twitter – 5 Ways Twitter Makes You Smarter – http://is.gd/58r2
• digitalsista : twitter search has been down all day cathy
• RH : Netsol really misrepresented this event as a video conference. You folks have a good day!
• davidmullen : @jillfoster – see the link i just shared with @via-her just now.
• WilliamRock : good stuff for beginners
• Peter Himler : Solution Stars (aka Celebrity Microbloggers)
• via-her : @davidmullen – thanks. will do
• CathyWebSavvyPR : via-her – twitter brings me oodles of new info everyday – so I can learn and network
• Rebeca Trautner : CathyWebSavvyPR i plan to loko back at this chat log to find people!
• Peter Himler : (if that’s not an oxymoron
• DavidAlston : Inform vs. sell – good advice from Jason
• digitalsista : peter it is those at blogworld
• Peter Himler : got it @digitalsista
• sonnygill : 5 done
• WilliamRock : oh well still looking forward to webmasterworld
• CathyWebSavvyPR : 5 done, how many r ther?
• dgaines : 9
• WilliamRock : hmmm
• Peter Himler : checking out. will send a few clients here later. see y’all
• mikestanczyk : this is a conference of interviews. no need to watch it live i guess…
• Rebeca Trautner : have to say the fast pace of videos makes it hard to tweet and chat simultaneously
• sonnygill : watching ‘live’ would have been good for chat purposes
• CathyWebSavvyPR : Some of teh conerence speakers are live with us in chat -
• DavidAlston : A break before 6. Good time for everyone to follow everyone back. Twitter @davidalston
• davidmullen : @dmullen on twitter
• scottclark : 5
• AaronMSB : Good idea David
• vargasl : @vargasl on Twitter
• WilliamRock : that is the term video conference “live”
• AaronMSB : I’m at @AaronMSB
• SukiFuller : @sukifuller on twitter
• RichBecker : @RichBecker twitter
• jillfoster : @davidmullen Thx – Twitter has been a boon in relationships, feedback community, etc
• vedo : @vedo on Twitter
• PhilipRobertson : @BrianSolis is in the chat room. Not sure who else is here.
• mikestanczyk : right sonny! that way you can discuss ib real time. everyone is duscussing different parts of the video.
• mmayernick : @mmayernick
• digitalsista : @digitalsista
• Geoffliving : session6, to blog or not to blog is live.
• Rebeca Trautner : search feature temporarily disabled on twitter?
• iGoByDoc : I am @igobydoc on twitter
• JoselinMane : a total of 9 * Building Web Presence, The Social Opportunity, Start with Listening, Strategy Drives Outreach, You Need Social Networks, To Blog or Not to Blog, Visibility Through Search, Rising Above the Noise, Time Demands
• scottclark : If you run a SMB that’s not in marketing or tech field, and have truly found Social Media success, please let me know @scottclark on twitter for potential publicity in case study.
• jillfoster : @jillfoster
• lkthrock : @lkthrock
• Rebeca Trautner : @rebecatrautner
• mikestanczyk : to blog or not to blog
• mikestanczyk : hmmmm, more interviews and opinions…
• CathyWebSavvyPR : @cathyWebSavvyPR (no caps needed. my stitter search is down)
• SukiFuller : great now my phone just rang…
• digitalsista : hey suki
• lkthrock : @rebecatrautner yes, search is temp unavailable on twitter
• WilliamRock : that is the term video conference “live”
• digitalsista : william no live chat
• AaronMSB : video 6 is up
• Rebeca Trautner : doin it the old fashioned way
• sonnygill : no need to twitter search – just put in twitter.com/username
• SukiFuller : hey Shireen
• DavidAlston : cool 6 is up and running
• Rebeca Trautner : thx sonny – goin down that route now
• CathyWebSavvyPR : Thanks Scott, I m in process of trying to create a few SM succes stories with clients – a restaurant, and an author. to early to tell.
• MatthewRay : or use www.monitter.com
• sonnygill : no problem Rebeca
• Beth Harte : Geoff, the best thing about this other than the videos…is getting to connect with a bunch of new people. Thanks!
• Beth Harte : Just followed a bunch of ya… I am @bethharte
• JulesMD : Great videos – will these stay up for awhile after 3pm?
• dgaines : Do you agree with recent Wired magazine article that blogs are dead except for already existing, professional blogs?
• scottclark : @cathywebsavvyPR – will be on a panel next week – and want some new case studies. Please @scottclark me.
• Rebeca Trautner : i agree Beth – videos may not be “live” but this interaction is
• CathyWebSavvyPR : Yes they will be up for later review!
• Geoffliving : Glad you are liking, Beth!
• DavidAlston : @geoffliving – great job integrating the chat window into the video screen. On the wishlist for the next Twebinar series for sure.
• acg4321 : @bethharte – agreed. I can’t see the videos, but feel like this is still worth my while.
• identitysafari : i use tweetgrid and put in solutionsstars to see what’s going on
• Geoffliving : Videos will stay on this sit for two years.
• JulesMD : @dgaines I do not agree with that at all. I think blogs are becoming increasinlgy popular and useful as opposed to dying out.
• vedo : agree with Scott Monty, essentially quit spinning your wheels in other areas and consider a blog
• sonnygill : @dgaines Wired is wrong in saying blogs are dead. Now is the best time to get into blogging to build your brand equity and what your niche is.
• Geoffliving : @davidalston Thank you sir, I hope we evolved your original concept in a positive way!
• Rebeca Trautner : @dgaines – have to say i disagree with wired too
• CathyWebSavvyPR : That was my 1st websavvypr tip – use the same name and blurb on every site, to build your brand
• Beth Harte : Wired is whacked…so not true about blogs.
• dgaines : Everyone, glad to hear blogging is not dead for the rest of us.
• DavidAlston : @geoffliving – absolutely. And from a cost factor doing the broadcasting of the video this way is much better too. Great job.
• JulesMD : BTW I am on twitter too @juliadalton
• RichBecker : Heya Geoff, will you make a chat transcript available as well?
• JulesMD : Glad to ehar the vids will stay up
• LYF108 : Glad you’re enjoying @acg4321 – hi buddy!!
• digitalsista : I disagree with wired as well. I think twitter is place to micro blog and then build a full blog later.
• digitalsista : I don’t think you have to have either or
• dgaines : @digitalsista Right on! Thank you, all!
• jillfoster : Both micro and macro blogs can serve eachother
• sonnygill : 6 done
• acg4321 : Hey Larissa!
• RichBecker : BuzzLogic put out a study that shows Wired was dead wrong about blogs
• CathyWebSavvyPR : I think that twitter can feel new traffic to your blog, if you give good content
• acg4321 : @digitalsista – good point, I agree
• sonnygill : @jillfoster exactly. intertwine the two. building knowledge and community through twitter while creating relevant content on your blog.
• Rebeca Trautner : thx RichBecker – going to grab that info
• Geoffliving : IE6 is up on solutionsstars. Sorry about the issue.
• CathyWebSavvyPR : Will there be a lsit of speakers as wel, so we can check out their blogs/websites etc?
• Geoffliving : @rich chat transcript will stay up. OK, I am rolling to get session 7 up now.
• jillfoster : @sonnygill … yup!
• Beth Harte : Exactly, it’s about thought leadership and creating a community. If you don’t include your community in your blog, it won’t work. Just my 2 cents
• RichBecker : Sum up of the BuzzLogic study with Wired contrast http://tinyurl.com/6xccla
• scottclark : @bethharte – precisely correct. So many think of blogs as an article engine.
• CathyWebSavvyPR : Thought leadership smart ideas, good contnte – good stuff
• scottclark : @bethharte – I continually see potential clients set up blogs and never link out or know what trackbacks are
• KellyeCrane : The best blogs are those where the author realizes they will learn as much from the community as they share
• Beth Harte : Scott, that’s right…it’s not about articles…you could do that on a website.
• CathyWebSavvyPR : @richbecker – thatnks for the link
• mikestanczyk : my 6 month old just fell asleep…
• Beth Harte : Scott, agreed.
• scottclark : @bethharte – I think this is one reason Wired said blogs were “dead” – they forgot that part
• jillfoster : “Participating on Twitter takes less time than answering your voice mail”
• CathyWebSavvyPR : @chrisBrogan exeplifies that learnign from/with community
• Beth Harte : Kellye, BINGO!
• CathyWebSavvyPR : Except that twittering is adicting and voicemail is not!
• scottclark : I blog on social media at http://www.websiteadvice.com/blog and would welcome all of you. Real world stuff.
• WilliamRock : blogs rock for business
• Beth Harte : Scott, there is a lot of broadcasting going on and a mis-use of blogs…but I think as people become more educated, it will change.
• Geoffliving : Session 7 is on! Visibility through search. A very short video.
• WilliamRock : I get my staff to blog
• CathyWebSavvyPR : 7 is up now
• sonnygill : Thanks Geoff.
• WilliamRock : we have been even posting lunch and learns with video
• WilliamRock : good stuff
• jillfoster : Intro music is jazzy
• mikestanczyk : where is the stage?
• integrativepetcare : this video info seems painfully obvious – i think the chat is way more interesting
• JulesMD : @WilliamRock – I remember you from the old MonsterCommerce days
• CathyWebSavvyPR : CEO’s that blog are rare, but CAN have a huge effect, if done well, carefully
• mikestanczyk : exactly pet care!
• CathyWebSavvyPR : Stag was a t blogworld
• WilliamRock : cathy yes it is cart to get them to do it but it is possible
• scottclark : @bethharte – 9/10 of clients I pitch in SMB have the initial reaction that SMM is a huge waste of their time. It takes a lot of education to clear that up.
• WilliamRock : blogs rock for business
• JulesMD : CEOs that blog or tweet make themselves accessible and open. I think that is a huge draw for me as a customer
• Beth Harte : It’s painfully obvious to people who know…there are lots of folks who don’t, esp. SMBs. And that’s who these videos are for.
• RichBecker : Cathy … you need the right CEO for that.
• mikestanczyk : add keywords to your website. hmmmmmmmm. let me write that down….’
• digitalsista : sadly you can’t go back and see who responded to you when you went to another page
• Beth Harte : Scott, personally I don’t think SM and marketing should be used together. Topic for another day
• scottclark : @mikestanczyk – LOL – crap, I’d been just putting them in email.
• JulesMD : So what has been everyone’s favorite video so far?
• WilliamRock : we have been even posting lunch and learns with video
• jillfoster : @JulesMD yes…it indicates their true interest in listening, reaching out
• CathyWebSavvyPR : CEO bloggin can go bad, that’s for sure, but an open, honest occasional presence, can be powerful. fo rhte firght company. sorry 4 tuypos
• mikestanczyk : breakin’ some new ground now capernicous…
• WilliamRock : cathy yes it is cart to get them to do it but it is possible
• dgaines : @JulesMD I think I liked 5 and 6 the best
• CathyWebSavvyPR : Was 7 really short – good SEO stuff
• Beth Harte : These videos will be great to share with clients…in little snippets to help them understand.
• WilliamRock : blog or not to blog
• WilliamRock : good stuff
• MatthewRay : strategy drive ourreach
• dgaines : @JulesMD Also, ‘Start With Listening’ was very important.
• sonnygill : yup Beth. good stuff.
• dcmusicfusion : When did Brogan become Baggot?
• lkthrock : @bethharte completely agree about educating clients using these videos
• mikestanczyk : haha. scott. glad i didn’t have my drink in my mouth or i would have lost it.
• CathyWebSavvyPR : @willianRock – what’s your company – sorry to put you on the spot. it’s cool that you are checking this out!
• WilliamRock : I get my staff to blog
• scottclark : @bethharte – if you want stuff to share with clients check out the http://www.youtube.com/watch?v=MpIOClX1jPE
• scottclark : @bethharte – it’s the Social media in plain english vid
• Chris Brogan : Oh, there’s chat here, too. : )
• Beth Harte : Commoncraft…love their stuff
• DavidAlston : Welcome Mr. Brogan
• Chris Brogan : Hey David! Fancy seeing YOU here! : )
• Beth Harte : Mr. Brogan, er, um I mean Baggott…welcome
• JulesMD : Is anyone else having difficulty scrolling up to see previous conversation?
• davidmullen : hi chris
• Chris Brogan : huh?
• scottclark : @chrisbrogan – hey Chris.
• sonnygill : hey Chris! How’sit hangin’
• CathyWebSavvyPR : @scott clark, can you put that on your twitter page, as this chat may not be up and you can’t cut and paste.
• Chris Brogan : Hi David.
• MatthewRay : @julesmd yes
• Geoffliving : THe Mayor of Twitterville has entered the building. Welcom Chris Brogan. Thank you so much for participating!
• davidmullen : @julesmd – yes, every time someone adds a chat it jerks back down.
• Beth Harte : Chris, you were mislabled as Baggott
• Chris Brogan : @sonny – I can’t answer that, hot tub guy.
• WoodysWorldTV : @julesMD yes the chat is constantly refreshing
• sonnygill : Video 8 is up.
• CathyWebSavvyPR : Oh, yeah, comoncraft is great!
• WilliamRock : blog or not to blog
• Rebeca Trautner : Chris you were mistakenly listed as Chris Baggot of COmpendium
• Geoffliving : Session 8 – Rising Above the Noise is Up.
• mikestanczyk : is there anyone here looking to get a website? or are you a web designer?
• Beth Harte : Sonny!!
• sonnygill : @chris you sweettalker you.
• Beth Harte : Hot tube
• Chris Brogan : @GeoffLiving – I’d have been here sooner but I’m deep in the guts writing my book.
• Beth Harte : tub
• WoodysWorldTV : Looking forward to Rising above Noise
• sonnygill : HAHA Beth
• digitalsista : how did that happen Chris baggot?
• jillfoster : Hi @chrisbrogan ! (…e-talked on DC as host recently)
• WoodysWorldTV : Vid that drew me to solutionsstars
• Chris Brogan : I heart LeeOdden.
• Chris Brogan : Two D’s, monkeys. : )
• Geoffliving : That’s awesome, Chris. Writing a book is so hard. Congratulations on keeping the nose to the grindstone.
• Beth Harte : Chris, I heart you…
• JulesMD : Speaking of educating clients – I help run the site www.mysolutionspot.com it is a good resource for SMBs as well
• Geoffliving : We’ll fix the Chris Baggott thing.
• Chris Brogan : Beth – I Harte you.
• Beth Harte : Monkeys…
• digitalsista : Hi chris
• KellyeCrane : @ChrisBrogan @sonnygill I find the hot tub visual strangely disturbing.
• Geoffliving : WHich video was that in?
• DavidAlston : @chrisbrogan – don’t forget to refresh to get 8 now
• Beth Harte : I heart monkeys
• jadelman : it’s already fixed
• CathyWebSavvyPR : I just gave you a shout out here on chat, than you show up – were your ears burning @ChrisBrogan
• Rebeca Trautner : the3rd one geoff
• Chris Brogan : @Kellye – it was. Oh, in many ways.
• BacklotOPS : Hello neighbor
• sonnygill : @kellye – there were otheres there, don’t worry!
• digitalsista : I am forgetting Geoff
• sonnygill : Damn it Chris – my reputation is going down the hole.lol
• Chris Brogan : @Cathy – oh they were. And I have spies everywhere.
• Geoffliving : Thanks, Jon. jadelman is our videographer! Great work, Jon!
• mikestanczyk : am i the only web designer here?
• JulesMD : We are on twitter too @MySolutionSpot
• JulesMD : so if you see us following you, it is because we think you are a good resource
• scottclark : @mikestanczyk – everyone’s a web designer now.
• Chris Brogan : I’m not seeing a video. Are all you? Is it just me? <– newbie.
• Beth Harte : Scott! Where’s the Flex?!
• CathyWebSavvyPR : Great video – much better on my PC, than on my mac w firefox. I think adobe flah is causing problems
• JulesMD : @chrisbrogan hit refresh
• Beth Harte : Chris, refresh
• sonnygill : Chris – there should be a list of latest videos on the right.
• digitalsista : there are plenty of videos Chris
• mikestanczyk : i guess so scott. it’s FREE!
• Chris Brogan : OH! Whoops.
• JulesMD : they should populate after you hit refresh in your browser
• digitalsista : the list is on the right
• sonnygill : Current one is Rising Above The Noise
• CathyWebSavvyPR : @Crisb – hit browser refresh and select rising above the noise
• BacklotOPS : try either flock or safari if you have problems viewing video
• Chris Brogan : Got it.
• Chris Brogan : Crap… I just was pushing buttons and stuff.
• sowmya : you can select others that you want
• Beth Harte : I am old-school, but I love Yahoo! Groups…so many great people on them.
• scottclark : @mikestanczyk – I hope you sensed my tounge-in-cheek on that response.
• JulesMD : for those of you who serve clients, would you be using these to send to your SMB clients to help them understand what you can do for them?
• sonnygill : Rising above the noise is the title but how do you do that? Push out great content that benefits people and do it consistently.
• scottclark : customers are the best web designers – and analytics are the best design tools
• Beth Harte : JulesMD, absolutely!
• WoodysWorldTV : I could listen to Liz Strauss all day, she’s a straight shooter
• mmayernick : Listening seems to be a huge theme here
• CathyWebSavvyPR : JulesMD – I think thses and common craft videos together can be very useful for educating clients.
• Beth Harte : Listen to customers and give them what they ask for. Liz is so smart! Common sense and no one gets it
• Rebeca Trautner : if you’re not willing to give your whole heart, don’t waste your time!
• Chris Brogan : The best kind of conference: none of us are wearing pants.
• AaronMSB : oh no!…not Joe the Plummer!
• AaronMSB : [plumber]
• Geoffliving : @mmayernick Imagine goign to a party and talking to someone who never listened to you…
• davidmullen : @bethharte – “it takes a lot of harte!” how about that?!
• Beth Harte : Chris, I am not wearing pants!! Heh. A skirt…
• Geoffliving : I’m Geoff the Plumber today.
• SukiFuller : I love people
• mikestanczyk : lol, chris!
• dgaines : Sounds like one of my roommates…
• CathyWebSavvyPR : Is 9 the last one coming?
• PhilipRobertson : Suki this is NOT a dating forum – nice try
• jillfoster : @sukifuller ….and they love you
• sowmya : conference in pjs – the way of the future?
• dgaines : Javol.
• Beth Harte : Okay now, enough with the harte stuff…harte-to-harte, harte smart, harteattakk… ) You are all too much fun! :0
• brandonzeman : i love long walks on the beach…
• mmayernick : Yeah – a sensible analogy. It is important to keep that in mind when one is just staring at a textfield and a “submit” button
• Beth Harte : Brandon! )
• SukiFuller : Philip…I am going to beat you next time I see you
• integrativepetcare : i thought this was going untill 330 est
• Geoffliving : OK< @bethharte, let’s talk about BOOTs.
• mmayernick : Easy to forget
• digitalsista : conference is pjs have been going on in small business
• Beth Harte : GEOFF!!
• RichBecker : @brandon don’t make us desert people jealous
• sonnygill : BOOTs!!!!
• digitalsista : and in conference calls for years
• KellyeCrane : Oh no, not the BOOTs.
• DavidAlston : I harte boots
• SukiFuller : @jilffoster just got off a really great phone
• Beth Harte : Julien touched my boots, BTW! Chris let him off the leash for 5 seconds and he was in trouble.
• SukiFuller : cal
• SukiFuller : call
• Chris Brogan : Linda Bustos was so cool. I hadn’t met her before.
• digitalsista : can’t type suki?
• brandonzeman : @richbecker its cool, i live in chicago so not many beaches either
• Beth Harte : David, do you heart boots?! )
• sonnygill : Julien was just trying to payback the boots, that’s all
• CathyWebSavvyPR : @bethHarte – isnt’ there a photo of those boots somewhere?
• vedo : Anybody know if Robyn Tippins is on Twitter? if so what’s her handle? Loved her ending quote to video 8
• Chris Brogan : Robin is @duzins
• SukiFuller : shireen not today…just so bloody excited
• Beth Harte : OKAY! Onto the next video folks…
• jillfoster : @sukifuller …good to learn of that gratifying call!
• DavidAlston : Why yes I do. Ok Geoff we’s kids are getting silly. Time for 9
• digitalsista : everyone is online now is not true but everyone is trying to figure it out
• digitalsista : what is the excitement about?
• vedo : Thanks Chris!
• Chris Brogan : @vedo — happy to help.
• sonnygill : 9 is up folks
• jillfoster : @digitalsista Can you shed light on your “figure it out” comment? I think I’ve lost context.
• brandonzeman : Does anyone get frustrated when a company/brand they enjoy isn’t on Twitter?
• CathyWebSavvyPR : hit refresh to see 9
• mikestanczyk : surprise, more of that backdrop…
• kauai sisIs everyone experiencing choppy audio? : Hi I dl’ed Mozilla just to be able to see the video better.. and there’s no video now
• mmayernick : Yes, Brandon – did you have any brand specifically in mind?
• Qui Diaz : i love warren’s voice
• Chris Brogan : This website is actually pretty awesome, I have to say.
• sonnygill : Tim Ferriss says he follows no one so he can use it as a publishing platform – totally disagree with that.
• CathyWebSavvyPR : Mozilla on pc seems better than on my mac
• sonnygill : Twitter that is*
• Chris Brogan : Well, except the refresh thing.
• Beth Harte : Me too Sonny
• jillfoster : @brandonzeman I get more frustrated when they’re on TWitter and don’t reply to concerns; who are your fave on-Twitter bizs?
• kauai sisIs everyone experiencing choppy audio? : I could view video on IE but it was choppy
• JulesMD : @brandonzeman – yes it is frustrating, but I thinkit is far from a normal expectation to think all businesses will be on Twitter
• DavidAlston : Tim Ferriss “not following” rule IS contraversial
• davidmullen : me too sonny
• WoodysWorldTV : moreso than time demands, I need time constraints on my social networks. Ferris nailed it
• Rebeca Trautner : Rohit seriously rocks
• Klessblog (Larry Kless) : Nice love the Four Hour Work Week!
• WoodysWorldTV : Yeah, I don’t agree with not following anybody, then it’s not social, it’s shouting in a barrel
• KellyeCrane : Tim Ferriss can get away with things others can’t.
• SukiFuller : Must agree about Rohit @Rebeca
• brandonzeman : Red Bull, for one. Fave on-Twitter biz? hmm probably zappos
• vargasl : Now time is the issue that is biggest on my plate and on team’s…
• vedo : Tim Ferris no follows on Twitter. Interesting.
• Beth Harte : I have a “Personality INcluded” sticker from Rohit…he’s such a smart guy. Can’t wait to dive into “Personality Not Included.”
• geekmommy : someone explain to me what I’m doing here…lol
• JulesMD : I take Tim Ferris’s comments to heart
• jillfoster : @sukifuller …yes re: Rohit
• Geoffliving : All sessions are up.
• kauai sisIs everyone experiencing choppy audio? : oh weird… my first comment is part of my name *LOL*
• WoodysWorldTV : by not following anybody, he’s basically using it as a glorified RSS feed, not social networking
• Beth Harte : Kellye, apparently he only works 4 hours
• JulesMD : He follows no one, but he also says you need to do you own testing
• KellyeCrane : I loved PNI, Beth
• Rebeca Trautner : @Beth Harte – it’s on my book pile too!
• JulesMD : so following and egaging may work for you
• DavidAlston : Brogan rocks the house!
• sonnygill : He has 7,545 followers – built off his brand equity. http://twitter.com/tferriss
• Beth Harte : Cracking it open this weekend! PNI, that is…
• TtheB : Can everyone give their location? Louisville, KY
• sonnygill : All i see is him broadcasting his messages.
• CathyWebSavvyPR : We are listening to and semi commenting on the top video on the right “time demand” click it
• SukiFuller : @Kauai…don’t think I’ll be typing that whole thing to chat with ya
• mikestanczyk : Chris, your shirt rocks!
• Rick : think of Ferriss’ brand — and then think about what he said
• CathyWebSavvyPR : NEar Philly Pa
• geekmommy : thanks cathy
• integrativepetcare : chicago
• Chris Brogan : Who dresses that idiot?
• SukiFuller : Northern NJ
• acg4321 : Washington, DC
• vargasl : 2 hours a day…jaws just dropped..LOL
• vedo : @chrisbrogan 3 hours a day? I wonder if our leadership would be on board with that. Will you ask them for me?
• Klessblog (Larry Kless) : Blogging should not be a competitive sport.
• Rebeca Trautner : Northern NJ too
• brandonzeman : chicago
• BacklotOPS : there are good reasons for some twitter accounts to not follow back. It depends on the information & biz
• Beth Harte : Yeah, 2 hours…don’t think so.
• mmayernick : Paid ads on social networks? Thoughts?
• Geoffliving : @kelleyecrane Because he is a top seller!
• vargasl : Blogging is an extreme sport
• geekmommy : oh we’re talking about Tim… check
• Beth Harte : Naw, Geoff, that’s you…
• BacklotOPS : ads no. sponsors yes
• Geoffliving : @bethharte I’m just a paperback writer.
• Klessblog (Larry Kless) : There’s been a lot of spammers on Twitter lately.
• KellyeCrane : Exactly @Geoffliving! Plus, he makes his living tells us to disengage somewhat.
• vedo : @vargasl should blogging be included in the Xgames?
• KellyeCrane : telling
• TtheB : thanks all, interesting.
• Chris Brogan : @mmayernick – Facebook does well with it.
• geekmommy : I recall Tim telling someone he followed no one so that he didn’t have to explain to someone why he was following 1 person but not them
• WoodysWorldTV : That runs counter to prior videos “Listen”
• DavidAlston : @chrisbaggott has good advice – write on your passion and open it up to employees to help out.
• sonnygill : @vedo – why not. live updates of the event. maybe even xgamers jumping on for twitter sessions?
• Beth Harte : Geekmommy, are you kidding?! That’s too funny…
• Geoffliving : @vargasl COntact sports are fun.
• dcmusicfusion : Twitter spam will only rise
• geekmommy : it’s on video somewhere from BWE
• vargasl : @vedo why not?!
• mikestanczyk : Hey Chris, did you ever get inside the conference and will we see it?
• JulesMD : If you are a small business – I think it is important that you engage on Twitter but following is up to you.
• mmayernick : @chrisbrogan – Do you think it is valuable to use for promotion, though?
• Beth Harte : @Geoffliving contact sports with boots are better…
• vargasl : @Geoffliving I know
• Chris Brogan : @mikestandczyk – which one?
• DavidAlston : Tony has naturally extended their passion for customer service onto Twitter
• Geoffliving : @bethharte [blushing]
• Chris Brogan : @mmayernick – promoting what?
• mikestanczyk : the one we are watching…
• WoodysWorldTV : my @envirometal twitter isn’t to make $$ only to educate and people don’t always know how to react to it
• Geoffliving : Wendy Piersall @emom is our closer!
• KellyeCrane : These comments about the importance of passion are inspiring
• via-her : is it over?
• Janise Medina : I feel like these videos are just one big add for twitter.
• mikestanczyk : you didn’t just show up for an interveiw and leave, did you?
• Beth Harte : Wendy is so passionate, you can just tell.
• sonnygill : 9 done – great set of vids Geoff
• brandonzeman : Our small biz has gotten decent website traffic since joining twitter
• vargasl : Awesome! Great job!
• Geoffliving : That’s it. We’re done. Nine is our last video.
• Beth Harte : Shashi and Geoff….EXCELLENT job.
• via-her : yes twitter definitely sponsored this thing
• kauai sisIs everyone experiencing choppy audio? : Why can’t I see the video on Firefox?
• Chris Brogan : @Janise – I asked thousands of folks last night what changed business for them in 2008, 90% answered twitter.
• mmayernick : @chrisbrogan – products, brands, business, etc. Someone mentioned it in the most recent video
• DavidAlston : No, tell me its not over.
• sonnygill : @brandonzeman – website traffic shouldn’t be your goal (at least i hope not)
• davidmullen : @kellyecrane – check out @bethharte’s blog post on passion. great stuff.
• WoodysWorldTV : @geoffliving fantastic production
• dgaines : Thank you!
• mmayernick : I was a little skeptical
• KellyeCrane : Terrific videos for the intended audience!
• AaronMSB : thanks for the videos
• CathyWebSavvyPR : How long will chat last?
• geekmommy : this is great guys – I’ll definitely come back and watch them all later
• Chris Brogan : Hooray!
• RichBecker : Paid ads on a social network are okay, but paying members can opt out
• AaronMSB : I’ll be sending some clients here to check them out for sure
• DavidAlston : Great stuff Geoff and Shashi
• Rebeca Trautner : I think this was a pretty interesting approach to information sharing – thanks to you guys for putting it together
• via-her : but thanks though
• jillfoster : Great content and chance to interact!
• Beth Harte : @DMullen, thank you! )
• digitalsista : hey ms pruitt
• Geoffliving : if you are experien cing choppy audio on firefox you have a bad telecom connection.
• brandonzeman : @sonnygill Its not, at all. Didn’t actually think we’d get any
• CathyWebSavvyPR : Great job to @geoffliving, @shashib and videographer
• WoodysWorldTV : Yeah, I’m going to have to watch again when I’m not also looking at chat
• AaronMSB : take care everyone. @AaronMSB over and out
• digitalsista : oops Mrs pruitt
• JulesMD : I am on twitter @juliadalton and check out our SMB site @MySolutionSpot
• mikestanczyk : i am rewinding to see the shirt again…
• Geoffliving : Thanks everyone!
• Beth Harte : Bye all!
• davidmullen : @bethharte – of course.
• Klessblog (Larry Kless) : Nice video, nice thoughts.
• Chris Brogan : Off to forage. Be good, monkeys. : )
• sonnygill : @brandonzeman Ah ok – just wondering. It is interesting to see some come from it for sure.
• via-her : bye
• digitalsista : hi larry
• sowmya : great job guys. trendsetting.
• DavidAlston : Cheers all. Remember to follow on twitter now to keep discussion going @davidalston
• JulesMD : Great videos – very helpful. Thanks!
• dcmusicfusion : Best design saavy interface for YouTube http://www.weseed.com/
• vedo : @geoffliving @sashib Well done guys. How long will chat be up? I don’t want to go back to other work yet.
• identitysafari : thanks all!
• sonnygill : Later Chris ‘Troublemaker’ Brogan
• WoodysWorldTV : see you all on twitter feel free to follw @woodysworldtv (personal) @envirometal (professional)
• Rebeca Trautner : @vedo – well said
• brandonzeman : Definitely. So i stepped out a bit earlier, will all these vids be available after?
• sonnygill : Feel free to follow me @sonnygill – great chatting with you all.
• Klessblog (Larry Kless) : hi shireen!
• jillfoster : …continuing the talk on Twitterville … @jillfoster
• dcmusicfusion : Zapps usability is low, low low. I’ll always prefer Amazon
• dgaines : Enjoy the rest of the afternoon.
• DavidAlston : See ya @chrisbrogan @sonnygill @bethharte and all
• MatthewRay : good stuff – i’ll be watching these again
• sowmya : thanks @sonnygill, I am @karmali
• Klessblog (Larry Kless) : hi jill foster!
• digitalsista : @digitalsista
• sonnygill : Later David
• jillfoster : Larry!
• CathyWebSavvyPR : Twitter id @cathywebsavvypr
• Klessblog (Larry Kless) : Cool session!
• digitalsista : yes great idea
• SukiFuller : twitter talk…don’t forget to hashtag solutionsstars
• SukiFuller : make it easy for me as I attempt to do `12 things at once
• CathyWebSavvyPR : Good idea – of you were here 2 day do at least one post with solutionstars hash tag so we can find you.
• digitalsista : make it easier for all of us using the hashtags
• CathyWebSavvyPR : It tried checking fols out, but my twitter search was down
• Klessblog (Larry Kless) : Hashtags rule, who started that anyway?
• jillfoster : Go team – great job
• CathyWebSavvyPR : I thought 7 had good SEO info, but was too short
• digitalsista : great job @geoffliving @shashib
• SukiFuller : Geoff, Shashi great job…
• brandonzeman : use summize.com for searching twitter
• digitalsista : summize has been acting up also use tweetgrid and tweetscan
• lkthrock : yes, thanks @geoffliving and @shashib
• Klessblog (Larry Kless) : Ditto on the greatm sorry I missed most of it… had a meeting.
• mmayernick : Thanks guys.
• RichBecker : There’s more than a month of conversations that the series could start.
• CathyWebSavvyPR : @mmayernick are you on twitter?
• Klessblog (Larry Kless) : Ditto on the great job! Where’s the blog for this event?
• dcmusicfusion : I increasingly think video is where rising above the clutter begins
• BacklotOPS : @dcmusicfusion agree
• dcmusicfusion : thanks
• Klessblog (Larry Kless) : The community viewing and simultaneuous conversattion is cool. Nice mashup!
• brandonzeman : follow me on twitter if you like: @brandonzeman and @greenwerks
• RichBecker : @Dc it tends to be the spark, with posts going deeper, imho
• dcmusicfusion : backlot…is that your name on twitter?
• BacklotOPS : yes
• CathyWebSavvyPR : I just twwittered the blog Idea to Geof
• vedo : is a Communications/PR guy in Texas on Twitter – @vedo
• CathyWebSavvyPR : I’m @cathywebsavvypr on twitter
• digitalsista : @digitalsista – cover media, technology and politics
• dcmusicfusion : Liz Strauss…knows how to rise above the clutter. She uses the one to one VERY well and personalized EVENT
• CathyWebSavvyPR : @scott clark was looking for social media successes that were not jsut aboutsocial media, but a cle=ient who had success via Social networking. he’s looking 4 case studies
• digitalsista : I can send it out on twitter
• CathyWebSavvyPR : good idea
• Geoffliving : think shashi is addressing the blog issue. I a going to crawl under rock and sleep now.
• Geoffliving :
• RichBecker : Ha! Good night Geoff. Bye eveyone.
• Klessblog (Larry Kless) : Nice session. I have some new peeps to follow on Twitter
• BacklotOPS : was thinking/doing same thing @ Klessblog.
• CreativeSage : @GeoffLiving @ShashiB Thanks for a great Webinar series. Glad to see videos will be archived. A good resource!
• Klessblog (Larry Kless) : @BacklotOPS, I’m doing that right now!
• BacklotOPS : Larry, I’m Dave. nice to meet you
• digitalsista : sleep geoff you actually sleep?
• dcmusicfusion : anyone sold clients on “promoting other people”???
• dcmusicfusion : I was told it was like Coke vs. Pepsi
• dcmusicfusion : by one client
• dcmusicfusion : I think a blog gives you credibiility trust in the space…otherwise your other efforts look like fly by night
• Klessblog (Larry Kless) : Hi Dave, nice to meet you to. I blog about online video, streaming, collaboration. I’m @klessblog on Twitter.
• Klessblog (Larry Kless) : Hey Dave, just followed you!
• sowmya : @dcmusicfusion: 1 to that. (i’m @karmali on twitter)
• dcmusicfusion : will follow you..now..
• dcmusicfusion : already did.. opps
• dcmusicfusion : so how do you pop b/n bangalore CA?
• BacklotOPS : @ dcmusicfusion I have to agree & yet disagree. blogging is like sports & shoes. depends what sport for sure but style, comfort, (dis)ability, etc… come into play as well.
• BacklotOPS : Larry you picked up a follower
• Klessblog (Larry Kless) : Cool Dave, thanks! I’m bouncing now between her and Twitter.
• dcmusicfusion : true, true. i think the visual auditory may have the day…very soon
• Klessblog (Larry Kless) : her = here
• dcmusicfusion : especially as people in those spaces start to transcribe their content…when applicable
• BacklotOPS : i’ve finished watching the vids. will hang for a couple more mins
• sowmya : @dcmusicfusion: travel to bangalore a couple times a year. .
• dcmusicfusion : hard to underestimate those both as a human as a means to build connection
• sowmya : have offices in the US and bangalore
• dcmusicfusion : ah…
• dcmusicfusion : so you’re primarily a micro-blogger? @sowmya?
• CreativeSage : Key point about commitment to blogging and social networks, and are there enough staff to support it. It has to become a business priority.
• sowmya : primarily, yes. Blog revamp in the works.
• dcmusicfusion : Ahh….who do you read for UX UI?
• BacklotOPS : beginning in feb 09, we will see huge strides made in the convergent world. understanding of how film/tv/gaming will be influenced by SM and vis versa is how to be ahead influence
• dcmusicfusion : Commitment culture certainly are key @creativesage
• CathyWebSavvyPR : @Cathywebsavvypr Blog revamp in progress as well
• sowmya : UX matters, @jmspool,
• dcmusicfusion : yep…..crowdsourcing film film production probably film advertising will push it to be huge….
• dcmusicfusion : ah…I’ll have to check him/her out
• sowmya : are you into UX/UI too?
• dcmusicfusion : I think Bakardo (sp?) is smart, but I like the personal connection of Whitney Hess.
• dcmusicfusion : nope
• sowmya : you must read jared spool
• dcmusicfusion : Ah…I think Conversion Rate Experts are also pretty good. but they are more conversion based.
• sowmya : thats right. personal connections make it seem more humane. we all know these guys are good at what they do. the fact that they’re easy about it makes all the difference
• dcmusicfusion : do you think most web 2.0/blogs get UX?
• adamjackson : So this wil be live at 1PM?
• sowmya : often enough, Web 2.0 and UX are used as surrogates of each other
• dcmusicfusion : gotta run for 2 min
• sowmya : who else is around..?
• CathyWebSavvyPR : The sesions were live at 1 pm eastern time. the videos will be up for a while and the chat line may stay. just start at he bottom and work you way up the lsit of videos
• adamjackson : adamjackson on twitter.
• adamjackson : Thanks Cathy
• CathyWebSavvyPR : Teh videos will be up for tow years apparently
• BacklotOPS : must go. a nod to NetworkSolutions for providing this. Nice to have met and participate in the chat.
• sowmya : bye folks, i’m dropping out. lets keep this going on twitter @karmali
• CathyWebSavvyPR : If you check the hashtag on summize.com or search.twitter.com you can find folks who participated, as well as checking chat screen above (but you can’t copy and paste from chat screen) solutionstars
• LYF108 : hi @adamjackson – glad you were able to join us!
• CreativeSage : Reminding everyone that the book, The Age of Conversation 2, is launching and is on sale today. All proceeds go to Variety, the children’s charity: http://stores.lulu.com/ageofconversation
• CathyWebSavvyPR : I’m out as well
• adamjackson : Hi LYF108. I thought it was live at 1PM PST. Sorry I’m late
• Klessblog (Larry Kless) : Bye everyone! I’ll be back to watch the videos I missed.
• CreativeSage : @GeoffLiving @ShashiB I think it would be great if you could post Twitter names for each expert in the video series here.
• CathyWebSavvyPR : Teh chat was interesting, but not as much Q&A as expected. so dont’ sweat it. the videos are to the right, each 5-15 mins
• CathyWebSavvyPR : I think the Facebook invite page had a list of the speakers, not nec twitter ids.
• shashib : CathyWebSavvyPR: good idea about posting twitter ids of the speakers
• newmediajim : watching the fine video work of Jon Adleman!
• CathyWebSavvyPR : @shashib Also, if you have a way to copy and pste teh chat into a document (I can’t) folks were asking about htat so they can see who they were chatting with. also a link from here to the facebook page would help. I’d like ot be able to check out teh sp
• CathyWebSavvyPR : that is copy and post the chat
• JoselinMane : What were the metrics used to measure how success this Video Conference was?
• shashib : Number of viwers like you, number of pwoplw who visit this site, number of mentions in social media channels
• CathyWebSavvyPR : what were those s?
• vicequeenmaria : hi shashi great stuff, thanks
• scottstead : yoyoyo

She points out that there are three things they should do when doing an overhaul or getting online:

1.) Add a blog

2.) Give something away

3.) Hire her

Check out our more in depth interview below:

I recently had the opportunity to meet the co-founders, Marissa Louie and Duc Haba who explain their strategy and why it is important to serve the bloggers with a new ad platform that hasn’t been seen previously. Check out our interview below: