From BlogWorld: Social Media Success Stories
October 19, 2009 :: Kenneth YeungBrian Weigand, Alice.com
Samantha Gammell, Oscar Mayer
Justin Levy, New Marketing Labs
Frank Eliason, Comcast
One of the panels at BlogWorld this year covered social media success stories and brought together four individuals with extensive knowledge on using social media to create rewarding campaigns. Here are a few of their remarks about how they are using social media.
Brian Weigand [...]
Smart Working Tools – Three Ways to Effectively Use Twitter for Business
August 6, 2009 :: Steve FisherI have a love/hate relationship with Twitter. I have written many articles on Twitter, Tools for Twitter and Resources to make you more effective. You see, it is not about me but about you. It is about you and how you can leverage Twitter for your business to make you more effective.
Recently, Twitter has finally started [...]
Random Thoughts on Customer Service That’s More Than Just Talking About Twitter
May 4, 2009 :: Joe Loong[As luck would have it, as I was writing this entry, my home cable high-speed Internet connection -- the subject of this entry -- went down again. It got better, though.]
I recently had a couple of customer service experiences with my cable company, which happens to have garnered a bunch of accolades for having a [...]
Comcast account access issue- clarification
May 30, 2008 :: Shashi BellamkondaThe sequence of events that lead to the comcast.net being redirect were unfortunate; however, there was no security breach or social engineering at Network Solutions. The DNS changes were made by someone with the customer’s log-in information. We helped the customer revert their DNS. All this was done quickly and the DNS began propagating within [...]
