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	<itunes:summary>Solutions Out Loud is a podcast from the Solutions Are Power blog team at Network Solutions. It offers tips, interviews and conversations that provide advice and discussion about small business.</itunes:summary>
	<itunes:author>Network Solutions</itunes:author>
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		<title>Five Do&#8217;s For Consulting Newbies</title>
		<link>http://blog.networksolutions.com/2009/five-dos-for-consulting-newbies/</link>
		<comments>http://blog.networksolutions.com/2009/five-dos-for-consulting-newbies/#comments</comments>
		<pubDate>Tue, 21 Apr 2009 12:00:52 +0000</pubDate>
		<dc:creator>Mia Vallo</dc:creator>
				<category><![CDATA[Entrepreneurs]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[Small Business Tips]]></category>
		<category><![CDATA[Social Media]]></category>
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		<category><![CDATA[competitive analysis]]></category>
		<category><![CDATA[consultant]]></category>
		<category><![CDATA[consulting]]></category>
		<category><![CDATA[mia vallo]]></category>
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		<guid isPermaLink="false">http://blog.networksolutions.com/?p=1371</guid>
		<description><![CDATA[
With over 533,000 people laid off since November 2008 as reported by Forbes.com, it&#8217;s no surprise that many people choose to start their own business and become consultants. If you&#8217;re just jumping into the field as an independent consultant or starting a new consulting business, here are five do&#8217;s to follow.
1. Do focus on your [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-1407" title="businesswomanmobilephone2" src="http://blog.networksolutions.com/wp-content/uploads/2009/04/businesswomanmobilephone2.jpg" alt="businesswomanmobilephone2" /></p>
<p>With over 533,000 people laid off since November 2008 as reported by <a href="http://www.forbes.com/2008/11/17/layoff-tracker-unemployement-lead-cx_kk_1118tracker.html">Forbes.com</a>, it&#8217;s no surprise that many people choose to start their own business and become consultants. If you&#8217;re just jumping into the field as an independent consultant or starting a new consulting business, here are five do&#8217;s to follow.</p>
<p><strong>1. Do focus on your objectives</strong><br />
Before starting on any projects, discuss and agree on your objective. If your objective is tied to revenue or cost saving, ask your client if they are willing to give you additional compensation if you exceed your target. If you use deadlines as your objective, include client reviews and approvals in your timeline. If you have multiple objectives, ask your client to prioritize them so there are no questions later on when you&#8217;re juggling multiple tasks.</p>
<p><strong>2. Do communicate your progress</strong><br />
You&#8217;ll get less questions about how the project is going if you&#8217;re proactive with your status updates. Just don&#8217;t send daily status updates with every little thing, or they&#8217;ll send your emails (including important ones) to the junk email box. Ask your client about how often they&#8217;d like to see a progress report and how they&#8217;d like to see the report &#8212; an executive summary, one or two presentation slides or a brief email with bullet points.</p>
<p><strong>3. Do be selective with your recommendations</strong><br />
Making the initiatives is what you should be all about, but you don&#8217;t need to recommend every single thing that you can think of. Focus on the major initiatives instead. This way, you can put in some extra care in making your recommendations. Plus, by focusing on major initiatives, you&#8217;ll be more likely to give your client the wow effect.</p>
<p><strong>4. Do know their competitors</strong><br />
Sometimes you get so caught up in your projects that you overlook what your client&#8217;s competitors are up to. Go through the competitor&#8217;s website and take notes on things that they&#8217;re doing (that&#8217;s what the PR/News page is for!) and compare their offerings to your client&#8217;s.</p>
<p>Search for news, blog posts and tweets of the competitors. Go beyond <a href="http://www.google.com">Google</a> when you search &#8212; browse <a href="http://www.linkedin.com">LinkedIn</a> to see what their employees are up to and who they are connected with. Use <a href="http://www.twitter.com">Twitter</a> to check tweets of their employees and use <a href="http://search.twitter.com">Twitter Search</a> to see real-time conversations and updates about them. Sign up for <a href="http://www.google.com/alerts">Google alerts</a> with your competitor&#8217;s name as the keyword.</p>
<p>Network with people in the industry, even befriend the competitors, and you&#8217;ll get a few insights here and there. You don&#8217;t need to lie about working for your client; mentioning your client&#8217;s name is actually a good ice breaker!</p>
<p><strong>5. Do keep up with industry trends</strong><br />
You&#8217;re supposed to be the expert in this field, so how embarrassing is it if your client is the one who keeps telling you about new technologies and trends? No matter how busy you are juggling projects, set up at least a half hour a day to read industry news. Set up RSS feeds to get your news in one place (try <a href="http://www.google.com/reader">Google Reader</a> or <a href="http://www.bloglines.com">Bloglines</a>) and bookmark articles that you may go back to time after time (try <a href="http://www.delicious.com">delicious</a>). Take notes on industry jargons that you&#8217;re not familiar with.</p>
<p>Network with others in the industry, whether it&#8217;s through local meet-ups, conferences or social media. Join industry groups or associations and follow <a href="http://www.twitter.com">twitterers</a> who are subject experts in the industry.</p>
<p><strong>6. Do listen</strong><br />
Okay, there are really six do&#8217;s, not five, because this is the most important one: really listen. It&#8217;s amazing how much more you&#8217;ll contribute if you just stop talking and start listening. Many people make the mistake of trying to convince their clients by talking about how good they are instead of listening to what the client needs. Your clients will even like you better for simply listening to them.</p>
<p>So keep projects coming your way by projecting a can-do attitude and being diligent about the six things above. Soon, you&#8217;ll look like a seasoned consultant rather than a newbie.</p>
<p>PS: If you&#8217;re looking for consulting gigs or freelancing jobs, here are a few ways to find them. Freelancing/consulting job websites, of course: <a href="http://www.sologig.com">Sologig.com</a>, <a href="http://www.hotgigs.com">HotGigs.com</a> , <a href="http://www.elance.com">Elance.com</a>, <a href="http://www.odesk.com">oDesk.com</a> and <a href="http://www.guru.com">Guru.com</a>. Connect with local recruiting companies that specialize in working with independent contractors. Check out industry websites and newsletters for help wanted. And as you meet more people in the industry through your networking effort, don&#8217;t be shy to tell them that you&#8217;re up for new gigs when your project is about to end.</p>
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		<item>
		<title>Interview with Andy Heifetz of Exalt Consulting Group</title>
		<link>http://blog.networksolutions.com/2008/interview-with-andy-heifetz-of-exalt-consulting-group/</link>
		<comments>http://blog.networksolutions.com/2008/interview-with-andy-heifetz-of-exalt-consulting-group/#comments</comments>
		<pubDate>Thu, 06 Nov 2008 21:30:37 +0000</pubDate>
		<dc:creator>Steve Fisher</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[Interviews]]></category>
		<category><![CDATA[Marketer's Corner]]></category>
		<category><![CDATA[Smart Working]]></category>
		<category><![CDATA[Andy Heifetz]]></category>
		<category><![CDATA[consulting]]></category>
		<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Exalt Consulting Group]]></category>
		<category><![CDATA[Otis Less]]></category>
		<category><![CDATA[startups]]></category>
		<category><![CDATA[steven fisher]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://blog.networksolutions.com/?p=276</guid>
		<description><![CDATA[Andy is no stranger to software development. For the past 15 years he has worked for companies like Ernst &#38; Young and founded the software consultancy, Avollution. Most recently, he partnered up with Otis Lee and formed Exalt Consulting. Exalt is a fast growing software solutions firm based in the DC metro area with a focus [...]]]></description>
			<content:encoded><![CDATA[<p>Andy is no stranger to software development. For the past 15 years he has worked for companies like Ernst &amp; Young and founded the software consultancy, Avollution. Most recently, he partnered up with Otis Lee and formed <a href="http://www.exaltllc.com">Exalt Consulting</a>. <a href="http://www.exaltllc.com">Exalt </a>is a fast growing software solutions firm based in the DC metro area with a focus on Enterprise, Integration Solution and Infrastructure Architecture. They recently were awarded the prime contract from the <a href="http://www.bta.mil/">Business Transformation Agency (BTA)</a> within the U.S. Department of Defense (DoD) valued at $17.5 million for Independent Validation and Verification (IV&amp;V) of products and deliverables. The effort is intended to assess conformance with established guidelines for transition planning, enterprise architecture, and solution development. I recently had the chance to sit down with him to discuss his experiences as an entrepreneur and the future of software solution development. Here is the transcript of that interview:<br />
<strong><span id="more-276"></span></strong></p>
<p><strong>Steve: You recently formed Exalt Consulting with Otis Lee, a veteran in the government contracting space. Could you tell us a little bit about what Exalt is doing now and its long-term vision?<br />
Andy:</strong> <a href="http://www.exaltllc.com">Exalt Consulting Group</a> is focused almost exclusively on architecture. Architecture is broad term in the IT industry. We categorize architecture into four areas or levels: enterprise, integration, solution, and data center. We’re building practice areas in each of these four areas and expanding both in commercial and federal industries.</p>
<p><strong>Steve: Since you are both serial entrepreneurs and have been through many business cycles, with the economy in a tough spot these days, do you feel it is a good time to start a business?<br />
Andy:</strong> Entrepreneurial ventures are not as dependant on the macro economy as other businesses. Entrepreneurship is about seizing new opportunities – discovering a new niche or finding an innovative way to solve of problem. A bad economy can actually create these conditions as customers are ready to challenge the status quo. With every problem there is an opportunity.</p>
<p><strong>Steve: One question I get from people thinking about starting a business is “do I need a business plan”? I tell them that if they are a freelancer and selling their skills, they don’t, but… if they are planning to grow a business that they can’t run without one. What is your philosophy on this type of thing?<br />
Andy:</strong> I whole heartily believe everyone should have a business plan. I know it’s a cliché, but the thought process of planning is critical for a new venture &#8211; even if you’re not planning on raising money.</p>
<p>However, I’m not saying everyone needs a 40 page MBA style business plan (which is how I started out). I really like Guy Kawasaki&#8217;s advice from the book The Art of Start – begin with a 10 slide power point deck. We have one for internal use only that gets update every quarter.</p>
<p><strong>Steve: Your firm has been focused on providing IT architecture solutions. How has this type of consulting model evolved in the last few years? How do you feel it is used most effectively in a business environment?<br />
Andy:</strong> On the commercial side, US companies are asking us to provide oversight, or independent validation, of their off shore development. The off shore companies in India and China are good and getting very sophisticated at development. However, they often have a very hard time seeing the big picture, understanding dependencies across silos and aligning to the business goals – the classic areas enterprise architecture addresses.</p>
<p><strong>Steve: As a follow up question, are you focused on any particular technology as your central technology solution, what are the benefits and possible pitfalls to being focused on one technology?<br />
Andy: </strong>This is an important question and one that is based on the kind of company you want to be. The type of architecture work we do requires us to be technology agnostic – it’s hard to be a “trusted advisor” if your pitching a specific vendor or technology.</p>
<p>I’ve seen a lot of very successful companies focus on a single technology – take <a href="http://salesforce.com">Salesforce.com </a>implementations for example. Hitching yourself to a shooting star can be great. If you focus, it’s paramount to understand the business model and channel programs of the vendor (or technology) you are supporting.</p>
<p><strong>Steve: Do you find any big differences in the commercial and federal clients you work with?<br />
Andy:</strong> Not much &#8211; just the difference between night and day. Seriously, the differences between the two cannot be understated.</p>
<p>Federal contracting has a very long sales cycle, 1-2 years with a 30 day proposal window. Federal procurement or acquisition has its own unique rules and regulations. One the positive side, working with federal government gives you a chance the work on really important projects that impact people’s lives and on a scale that is unprecedented. For example, the Defense Department’s Supply Chain dwarfs Wal-mart&#8217;s – and there is a lot more at stake.</p>
<p>We’re unique in that we’re about 50% commercial and 50% federal. One of our differentiators is that we can cross pollinate architecture best practices across the divide.</p>
<p><strong>Steve: We know you are focused on providing architecture solutions, do you have any plans to develop products of your own?<br />
Andy:</strong> Ah . . . the holy grail of consulting! Every consulting company I ever met wants to productize a solution to sell as a full blown product. Unfortunately, this is extremely difficult. Professional service organizations have a fundamentally different business model that doesn’t lend its self to product development. Client or service delivery always trumps internal projects.</p>
<p>I spent several years at a leading Global consulting company trying to develop a product. Even an organization of this scale with enormous resources found it very challenging.</p>
<p>But, it doesn&#8217;t mean <a href="http://www.exaltllc.com">Exalt</a> won’t try to spin off a product at some point – the allure is just that strong.</p>
<p><strong>Steve: According to Gartner, “Web 2.0” is in the “Trough of Disillusionment” and projects that over the next 12-18 months, since the hype has worn off, that these technologies will be folded into mainstream software development and adoption. Do you agree or disagree and why?<br />
Andy: </strong>I agree up to a point. Certain web 2.0 technologies are already part of mainstream software development. After all AJAX was developed to mimic the rich UI of traditional desktop software.</p>
<p>However, I think we are just at the tip of the iceberg on using web 2.0 concepts for businesses. Corporations are just starting to apply web 2.0 practices to “business to business” activities. Just think about all the time spent collaborating within an organization – meetings, proposals, planning, operations. For example, we’re working with an engineering firm that is using web 2.0 ideas to improve their level 3 support processes. The key isn’t the technology, it’s how it s applied in new ways to solve business problems.</p>
<p><strong>Steve: To close our interview I would like to get a “Top 5” from both of you. Since we are facing some tough economic times ahead for possibly the next 12-18 months, what are the Top 5 things you would recommend to consulting firms like yours running a business should do to weather the storm?<br />
Andy:</strong> The crisis is unprecedented. It is still a cliché but, Cash is King. Its lets you make some mistakes without losing the company. That is what I would focus on for the next 12 months.</p>
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