More on Commenting
March 24, 2009 :: Joe Loong(Note that the title is a homophonic phrase that stays valid, even in milk.)
Here’s a followup to my post, This Entry Is Full of Silent Failure (incidentally, one of my more favorite headlines) — I got a Facebook message from a reader who pointed out that this blog included some silent failure of its own: [...]
This Entry Is Full of Silent Failure
March 19, 2009 :: Joe LoongFor most of this morning, my inbox was free of new messages, so I was trucking along fat, dumb, and happy, thinking things were going pretty well as I went about my business.
It took me until late morning to realize that, of course, I wasn’t in the middle of an unusually long lull, but rather [...]
What NOT to Do When Everybody’s a Reviewer
December 2, 2008 :: Joe LoongRight now (well, when I started this), I’m sitting in one of my favorite local restaurants (they have wifi), and I’m thinking about social media.
This is not nearly as obsessive as it sounds, because I’d gotten to know the owners after they mentioned they’d seen some photos I’d taken at the place during a party, [...]
Your Ideas Are Power
October 22, 2008 :: cbensenNot too long ago I interviewed Jeff Crites in regard to his passion for Open Innovation. Open innovation is the process of gathering ideas from customers & employees to better improve a company’s products & resources. Dell has been using IdeaStorm for awhile.
Network Solutions has made the commitment to gather your ideas! We are proud [...]
Network Solutions wants to hear from you
August 13, 2008 :: cbensenYesterday Roy Dunbar, CEO of Network Solutions, sent out an email to Network Solutions Customers. Roy lays great emphasis on feedback our customers are giving us and his email mentions that .
We’ve have made it a company wide focus to request feedback from customers and review it on a daily basis. We’re paying close attention [...]



