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	<title>Small Business Conversations by Network Solutions &#187; social media team</title>
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		<title>Social Media Success at Network Solutions</title>
		<link>http://blog.networksolutions.com/2008/social-media-success-at-network-solutions/</link>
		<comments>http://blog.networksolutions.com/2008/social-media-success-at-network-solutions/#comments</comments>
		<pubDate>Tue, 28 Oct 2008 12:09:50 +0000</pubDate>
		<dc:creator>cbensen</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[connie bensen]]></category>
		<category><![CDATA[network solutions]]></category>
		<category><![CDATA[social media team]]></category>
		<category><![CDATA[strategies]]></category>

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		<description><![CDATA[On Thursday, October 30th I am speaking on a panel at the Social Media Strategies Conference in San Francisco, CA. The panel that I&#8217;m on is:
How to Implement Social Media Strategies for Big Business
This panel features three community managers sharing their experiences implementing social media technologies in large corporate environments.
Moderator: Matt Warburton, Director, Community Management, [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>On Thursday, October 30th I am speaking on a panel at the <a href="http://www.webguild.org/events/socialmedia_speakers_08.php?event_id=1614697733" target="_blank">Social Media Strategies Conference</a> in San Francisco, CA. The panel that I&#8217;m on is:</p>
<p><strong>How to Implement Social Media Strategies for Big Business</strong><br />
This panel features three community managers sharing their experiences implementing social media technologies in large corporate environments.</p>
<p><strong>Moderator: <a href="http://www.webguild.org/events/socialmedia_speakers_08.php?event_id=1614697733">Matt Warburton</a>, Director, Community Management, Yahoo!<br />
<a href="http://www.webguild.org/events/socialmedia_speakers_08.php?event_id=1614697733">Connie Bensen</a>, Community Manager, Network Solutions<br />
<a href="http://www.webguild.org/events/socialmedia_speakers_08.php?event_id=1614697733">LaSandra Brill</a>, Manager, Web &amp; Social Media Marketing, Cisco<br />
<a href="http://www.webguild.org/events/socialmedia_speakers_08.php?event_id=1614697733">Michael Brito</a>, Social Media Strategist, Intel</strong></p>
<p>As I was thinking about the accomplishments of the Social Media Team at Network Solutions I realized that the story can be told thru blog posts.</p>
<p>1. The realization of the potential for using social media was promoted by:</p>
<p><em><a href="http://solutionsarepower.com/2008/lawyers-love-our-customers-chat-with-raj-malik-sr-director-legal-business-affairs-network-solutions/" target="_blank">Raj Malik, Lawyer at Network Solutions</a></em></p>
<p>2. The challenges are outlined by Livingston Communications:</p>
<p><em><a href="http://www.livingstonbuzz.com/2008/08/07/network-solutions-changes-perceptions-with-new-actions/" target="_blank">On the Buzz Bin</a></em></p>
<p>3. I outlined the role I serve</p>
<p><em><a href="http://conniebensen.com/blog/2008/08/07/community-manager-work-at-network-solutions/" target="_blank">On my blog</a></em></p>
<p>4.The Social Media Team utilizes @netsolcares on Twitter</p>
<p><em><a href="http://solutionsarepower.com/2008/using-twitter-for-customer-service/" target="_blank">Twitter for Customer Service</a></em></p>
<p><em><a href="http://solutionsarepower.com/2008/another-twitter-success-story/" target="_blank">Another Twitter Success Story</a></em></p>
<p><em><a href="http://solutionsarepower.com/2008/discussing-excellent-customer-service-with-gerry-rosso-of-the-network-solutions-customer-center/" target="_blank">Gerry Rosso &#8211; Voice of @netsolcares</a></em></p>
<p>5. Our efforts are acknowledged for ‘Listening’</p>
<p><em><a href="http://blog.networksolutions.com/2008/network-solutions-is-finalist-for-new-communications-award/" target="_blank">Finalist for SNCR Award</a> </em></p>
<p>6. I joined in the volunteer hurricane preparations &amp; Network Solutions comp’ed hosting services</p>
<p><em><a href="http://blog.networksolutions.com/2008/network-solutions-provides-resources-for-hurricane-gustav/" target="_blank">Hurricane Wiki &#8211; philanthropy</a> </em></p>
<p>7. A 10 year old used our software to raise money for children less fortunate than himself</p>
<p><em><a href="http://blog.networksolutions.com/2008/ten-year-old-uses-image-cafe-by-network-solutions-to-support-hungry-children/" target="_blank">Encouraging User Generated Content</a></em></p>
<p>8. I lead a social media campaign in supporting that 10 yr old&#8217;s vision &amp; helping him attain the <em><a href="http://blog.networksolutions.com/2008/join-our-popcorn-party-for-a-good-cause/" target="_blank">matching funds offered by Network Solutions</a></em></p>
<p>9. Other efforts for providing for customers of Network Solutions:</p>
<p><em><a href="http://blog.networksolutions.com/2008/network-solutions-how-to-series-how-to-get-online/" target="_blank">Video series for putting your business online (very popular – viral?)</a></em></p>
<p>10. Supporting a Community for Small Businesses</p>
<p><em><a href="http://www.mysolutionspot.com/" target="_blank">mysolutionspot.com</a> </em></p>
<p>11. Open Innovation at Network Solutions</p>
<p><em><a href="http://ideasarepower.networksolutions.com/" target="_blank">ideasarepower.com</a></em></p>
<p>12. Creating a Network for Developers</p>
<p><em><a href="http://www.networksolutions.com/linktogether" target="_blank">LinkTogether</a></em></p>
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